Hey Jim, I went that route as well, and still get that error. I also tried downloading the latest version I could find, and still no dice; I'm starting to wonder if the reader itself is a bad one...

Hey folks, So I finally broke down and installed EncorePro, and purchased a DT-3500 SmartReader, but so far I've had no luck. I consider myself fairly computer savy so it's pretty frustrating, but here we go: 1.) EncorePro version 1.8.49 (Db version 13.4) - I realize this is an older version, but I ...