I think under 2.5 the prescription screen is split in two sections. You should find the new ASV under Ventilators, not sleep devices.

If you right click the Encore Pro 2 shortcut (icon) on your desktop and go to properties, you can click on advanced and tick the box to always run it as administrator. See here for more info: http://www.howtogeek.com/howto/windows-vista/always-start-an-application-in-administrator-mode-on-windows-vi...

I'm guessing you have Windows Vista or Windows 7? If so, try right clicking the Encore Pro 2 icon and selecting "Run as Administrator".Maybe it will open now? If that doesn't work, try going to control panel, programs and applications, select .NET Framework 3.5 and try to do a 'repair' install. Then...

warrior391 - when you uninstall encore pro you also need to uninstall microsoft sql server - i think this will be the case with encore pro 2 but i only ever had to uninstall encore pro 1.something... To do a clean install you need to uninstall both encore pro and microsoft sql server then reboot the...

This is sometimes a bug with installshield. Something on your computer never completely finished installing and is causing Installshield to think the computer needs a reboot to complete this earlier install. Normally this is a windows update that didn't install correctly. I had some mobile phone sof...

I've seen it before if you select the wrong machine it trys to download from smartcard instead of sd card. Have you added the correct machine in the software?

Which version of encore are you using? Anything below 2 will not read the sd cards.

I'm looking for this aswell. Many thanks!

Gor.