I think this is a situation of ---you had to have been there ---on the receiving end of the conversation. The tone of the whole conversation supports a no bug theory. Mark did not mention Africa. Just said he would be somewhere that did not have AC outlets readily available. Wonder if they play back...

cpap.com
800-356-5221

Mark just ordered accessories for his CPAP w/o A/C so he can use it on his trip to Africa next month. The female operator was heard saying under her breath "Oh my God". Wonder if she was having an out of body experience...or was she just a rude #*#*& As a Director of Nursing...if one of my staff did...