I tried to re-order some supplies from my DME, and they informed me my prescription had expired . They told me I had to get a new script in order to get the supplies. I called my doc to fax one over, and they told me it's been over a year since I've seen them, and I had to come in for a regular visi...

I think I'd stick with the "hanger-upper." You may have a friend there now!!! One who'll go the extra mile to help you get what you need from now on. I'm definately sticking with the "hanger - upper"........ for now. Especially since she gave me her direct extension # so I can get her whenever I ca...

YEA ME! Last month I posted about my DME not carrying, and refusing to order, the replacement cushion WITH flap for my Comfortgel Blue Nasal mask. http://www.cpaptalk.com/viewtopic.php?f=1&t=68087&p=632816#p632816 It took me DOZENS of annoying phone calls to everyone from the lowest to the highest,...

The Swift LT was my first mask when I started CPAP therapy. It can be attached to the top to go over your head if you wish but it doesn't have to. It is a simple little plastic clip. Don't have to use it. I didn't like it and used the LT hanging loose for a year or so till the Swift FX came out. Th...

I think you have it confused with another mask. The hose does not go over your head. You do have the option of using a hose clipt to make it go straight up. I have never used it on the LT. Do I I clicked on the link in your equiptment profile for the LT, and it brought me to this https://www.cpap.c...

Lizistired wrote:I have the Swift fx and the lt. The swift lt pillows have a pivot adjustment so that might help.

That LT sounds good, BUT, the hose going over my head would drive me COMPLETELY nuts!

I'm currently haveing some serious problems with my teeth. My dentist says there's a SLIGHT CHANCE that my nasal mask, might be contributing to the problems. (by pressing on my upper front teeth) I've decided to try using a nasal PILLOW mask, and could use some help deciding which one to try. I've o...

Call up your insurance carrier and file an official, written complaint with them. DMEs are usually required to perform certain services in order to be "in network". There's a good chance that deciding not to carry supplies is in violation of their contract. It's also possible that selling cushions ...

They're probably trying to figure out a way to scam the insurance by playing with the terminology and double billing. DING DING DING! WE HAVE A WINNER!!!!!!!! My DME got back to me yesterday, and you guys are going to LOVE their reply! (HATE is more like it!) They do not carry the cushion/flap repl...

I've been on the phone with my DME for the past two days, and now, I'M STARTING TO WORRY! It seems as if no one there understands the concept of a two-piece cushion. This isn't something "new", the original Comfortgel has a two-piece cushion, as well as many other masks. The people at the DME I've s...

And fwiw - The Original ComfortGel has been discontinued by the manufacturer. CPAP.com will sell as supplies last. AHHHHH!!!!!! THANK YOU! That explains why my DME sent me the Blue a few months ago when I ordered an Original mask replacement. Turns out I like the Blue better, now all I have to do i...

I ordered a replacement cushion for my Comfortgel Blue nasal mask from my DME. What I received was HALF a cushion! They sent me the blue inner cushion, but not the outter silicone seal. I call them up and explain the situation. They say no problem, they'd send a COMPLETE cushion right out to me. I d...

I've been using the "original" Comfortgel nasal mask as my mask of choice for the past two years, and have had a love affair with it! That love affair is now OVER! The new love of my life is the "new" Comfortgel BLUE nasal mask!!!! I had ordered a replacement "original" Comfortgel from my DME, but, ...

My DME works it this way for the three month replacements: If I get a replacement mask, of a mask I already have, all I can get is the mask itself, no headgear. If I get a replacement mask that I've never had before , I get both mask & headgear. NOW.....getting a new mask & headgear setup, doesn't e...

Have you tried other masks? I don't think a mask should hurt your nose bridge callus or not... the Activa LT has never caused nose bridge issues at all for me... or the new Respironics true blue claims to be less likely to irritate your nose bridge too. Yeah, I've had about 8 - 10 different masks t...