Thanks everyone for your kind suggestions. Yes, I'm using Respironics M Series Auto CPAP with A-Flex, purchased a year ago. I got only EncoreViewer, not EncorePro. This is the first time I tried to view the data from the SmartCard. I kept repeating the process everyday for a week now but kept gettin...

Greetings to Everyone, Thank you in advance if anyone can help me out with this problem. Specifically, when copying data from SmartCard to my computer (with EncoreViewer software installed successfully), EncoreViewer returns the following error message upon completion of the data copying process, 'T...