I looked at several places on the internet and found some good prices. Some places want a prescription and others don't. Why? A CPAP is a medical device and thus needs a prescription for purchase. I wouldn't buy from a place that doesn't want to see your prescription. You can get a copy of your pre...

They are doing the right thing: they are not charging me for the difference, are shipping the product to me without charge & allowing me to keep the H3i humidifier (which I did not ask for). ResMed is part of the problem. If they have authorized dealers and will only honor warranties purchased from ...

The owner/big boss of mysleepmask.com called me and he said that they will order the H4i and I should receive it in about 1 -1/2 weeks. He also told me I could keep the H3i since it's used. At this point I am happy & hopeful it will all work out, the provider has stepped up to the plate. I'll post a...

Just realized I got an email from ResMed asking what my H4i serial number was in reply to the recall question. The product manager did not call me today. I wonder if they really did have a problem with the H4i.

I talked to the RT and determined there was no problem with the unit, so the s8 part is okay. She then started telling me that the H3i and the H4i are just about the same - it just holds more water - and all you need is a conversion kit. I told her no I want the H4i, not the conversion kit, and back...

I may be a newbie hear, but I am a responsible person and did not try to be alarmist. At the start I did not know what the problem was: it was Sat morning, I was dehydrated and wondered about the H4i. I posted the most logical title I could think of - what I was told. I didn't want to implicate anyo...

hold the phones

mysleepmask.com is authorized
H4i is on the market
more on resmed preferred internet providers to come

A product manager is supposed to call me today to discuss it.

I have changed the title of the post and placed a "Note title change" on the first post. I will post updates as they occur. 1. http:// mysleepmask.com is not an authorized provider and has used other website names (more to follow). 2. my ResMed S8 with H3i is not working probably. The H3i does not h...

I will retitle the post Monday am. I just came home and am heading to bed.

First let me say I am not trying to be inflammatory towards ResMed or the provider. Yesterday morning was my 3rd night with the ResMed S8 & the H3i and upon wakening I realized that the H4i was better for me. At that point I started reading this forum and noticed that other people had the H4i. I ent...

The other problem I see here is the ResMed Preferred Internet Provider . ResMed states: Approved ResMed Preferred Internet Providers are committed to providing high-quality care with the goal of improving patient outcomes by selling authentic, unadulterated ResMed products and by providing professio...

I don't want to reveal the supplier's name at this point because it's Saturday and I haven't heard from ResMed. I will reveal the suppliers name once I get ResMed's answer. What if XYZ.com is right and that's why cpap.com doesn't sell them either? It wouldn't be the first time a company tried to kee...

I just sent the following email to resmed (I blocked out the vendor name for this post). I'll post the answer when I get it.: I recently purchased a ResMed S8 Elite Autoset II with an H4i heated humifier from XYZ.com, a ResMed Preferred Internet Provider. When I received the unit it came with a H3i ...

Update: 3/2/09 7:30pm. The provider mysleepmask.com is correcting the situation and sending me an H4i. I should receive it in a 1 -1 1/2 weeks. They are an authorized provider. There is no way to tell if a dealer is an authorized ResMed dealer unless you call ResMed. Even then ResMed may give you t...