Thanks guys. For anyone else trying this. The problem was that I needed to remove the SQL database and program (at least that fixed it). And, bap40 you are right that SQL is all over the place and doesn't remove (is not listed) with add/remove programs in the control panel. Encore doesn't remove so ...

I recently got a M series APAP with the card reader and Encore Viewer which I installed and it worked fine. I wanted to install Encore Pro so I could run Analyzer (which I don't have yet). I have EncorePro from and old RemstarPro I had. I don't have the installation instructions any more. I did read...

I agree with most of what has been said. However, I have Encore Viewer 1.0 with Windows XP and tried to install the Smart Card Reader/Writer software drivers from the Respironics disk as directed by the sheet that comes with the auto M series A-flex unit. I got the same message as the OP. Apparently...

I know this is an old thread. This response is for anyone doing a search and looking for answers as I was, as this is a common problem. 1) The pressure sensors are sensitive to water. They are upstream from the humidifier and should not get any water or water vapor on them during normal use. 2) Wate...