Hi there

I do have a copy of the sleep study, but not of the actual prescription. In retrospect now, I wish i had asked for it. I never knew how the DME industry worked. Now I know why our insurance premiums are so high.

thanks

Hi there. Unfortunately, almost all of my doctors are new, due to the change in my insurance carrier. Therefore, the GP knows nothing of this particular prescription. The sleep study doctor is near my home, although no longer covered by my insurance. I will request a different DME, and ask the docto...

Hi there. We carried both machines on the plane.

Thanks

Hi there. The DME - Medstar on Long Island has exhibited truly poor customer service over the last 3 years. When I needed a new mask, and hosing, it took about 3 tries to finally get what I needed. This was not a problem of the insurance company, but of the DME. They are not located that close to wh...

Hi there. I have been using the Remstar M Series auto with A flex for the last 3 years, with an Optilife Pillow mask. Suddenly, about 3 weeks ago, I started hearing a high pitched noise when I exhaled. The noise is keeping me awake at night. At first we checked out the hose for leaks, and the nose p...