I didnt see a card with the package, might have missplaced somewhere. I'm trying to use the card that came with the machine. It is the first time I've tried to download from the card. And i have created myself as "patient" in the Encore Pro software. Do i need to erase all the data that the card has...

Unfortunately i dont have a second card.

I just got my software and card reader and have it up but when i try to download my card it gets about half way and then gives me the message that an error has occurred while downloading with the Source Resperonics Smart card 2.Type0.1 Error Number : 80040213 Does anyone know what to do to get it to...