Now I can't help with the insurance at all, but if you need a shoulder feel free to send me a PM. I hope you can get your money back and a better machine. Good Luck. Christy Thank you very much. Yes, I guess in many/most ways we're pretty luck in the whole scheme of things, it's just hard to rememb...

I'm going to try and take the stupid thing back, if that's true that they charge the same for the cheapest model vs a better model to my insurance; and then rake every penny out of me as well - that is maddening. I called Respironics the other day to see if they'd tell me the suggested list price, b...

When you mentioned the prescription, does the doctor ever write on it about getting one with a Smartcard? Or is that supposed to be just an option offered by the DME?

Like I said, when I walked into the room, the machine I got was on the table ready to go - I wasn't offered any choices.

Thanks No, actually I never did get a copy of the prescription or the results. I was going to get them next time I went to the sleep dr...in about a month or so, which is probably too long to wait if something is wrong. I think I'm just going to stop by my sleep dr.'s office and have them copy every...

Thanks again sleepycarol - you bring up some good points. The fitting and such (would) be a plus if your local retail DME has lots of items in stock to try and is nice enough to spend time. I think I just got a bad taste in my mouth from that first place I went because it all seems so screwy, they'r...

I know what you mean about being temperature sensitive. I HAVE to have it quite cold to sleep or I just don't. And actually now that I think about it, I've only used the CPAP thing for about 3 nights (barely) and the 2nd night I had the humidifier on only 2 and I woke up around 3am with it gargling ...

I'm new here and to CPAP so I don't really know much of anything. But if you click on the CPAP Videos link at the top of this site, it goes to a page that lists a video called:

Rainout, Causes and Solutions

Would this maybe help with your problem? Sorry I can't help more, good luck.

[quote="SleepingBeauty"] Is there any way you can contact your insurance company, ask to return the machine to that DME, and go through this site to get the machine you want?/quote] I really don't know. I haven't even been able to speak with them, as the person I have to talk to is always "in a meet...

Thanks for the info. Is the tube/hose that the product says is included inside of the box -- normally put separately on the bill for $50 though? (same with the filters). Also the mask + headgear separate charges, which although may optionally be sold separately -- seems extremely high. That really d...

Hello everyone, this is my first post. Just wanted to say hi. A quick rundown of my situation: I had my 2 sleep labs about 2 weeks ago (first to diagnose, then with CPAP). I was diagnosed with severe SA, and now need to use CPAP. Also without going into too many details, I already have so many unrel...