Mine is backup and working. I like my air cause it tells me how many events i had and if am leaking air. Thanks for the help everybody

Thank you everybody for the answer. Now i wont waste my time calling tech support to get the same answer all of you gave me.
Bobby

Just me? Been using it for like 6 years and now today it saying i have no device registered and wont even let me register it. Thanks for any info
Bobby

am having a differnt type of error problem. I put the card in and download the card and it runs for a few minutes then says smartcard error. I do this about 6 or 7 times before it finally downloads the card. Its driving me crazy and cant figure out what the problem is, unless i just got a bad smart ...