The way I fixed mine was going up a step a night. For instance, set a basement of 10, then 11, the 12 until you get your AHI under 3. It took me about a week. My theory, whether right or wrong is that the machine doesn't react to the apnea fast enough. So by increasing your basement, your helping yo...

I have an APAP--M Series and have been using an Fisher Paykel 431 FF Mask with a basement 8cm pressure and an average of 9.8 to 10.2. My AHI has bounced between 1.8 and 2.5. Once in a while, I'll have no apneas. My apea count without the machine is 84. So I've felt fortunate. My Fisher Paykel reed v...

Linda--I agree that the problem was technical--but here's where I get a little defensive--I do apologize for bad mouthing CPAP.com, but not for the "service" or "help" given by Paul. Appears from a prior post that at least one other person has had issues--when someone hangs up to not talk to that pe...

That was exactly it--I moved it from my laptop to a desk top and had it plugged into the monitor usb port--moved it to the box or tower itself and works like a charm--Thank you all so much!!

Adam--I guess your Paul's boss. I called tonight because after spending a grand with your company in February, my smart card appears to have died in my Respironics Machine--why, who knows. I called for two reasons--one because I wondered if there was a way to reinitialize the card and two because th...

Not sure what I like better--The encore software or Mr. Skinner's interface--I seem to learn something everyday. I was on the fence on the software but took the plunge--I am very happy to have done so.

Jeff--A friend suggested I get tested for apnea--my wife agreed. I did the sleep study and found that I failed in the first 45 minutes!! I had 84 events. They fitted me for a mask and for probably the first time in 20 years, I slept well. My md had a local company bring over a base remstar machine--...