Ugh, that sounds really frustrating. First off, definitely don't cancel your credit card right away, that could make things more complicated down the line. As for submitting the appeal, I'd focus on sticking to the facts, highlight that you were told the claim was approved, and now the DME is sayin...

Could the whole thing have been caused by trying to get it at 4 and a half years instead of the full 5 years? And some miscommunications with Apria, for example, the first person who said "insurance already approved it" might have meant they will approve a 5 year replacement like maybe they had a p...

You have the machine in your possession, and paid about $600. You're currently ahead. Don't make any more payments, keep the machines and return it only after they refund your money. Ensure you have another DME to get supplies from. When they start harassing you, and they likely will, remind them h...

Recently I got a prescription to get a new BiPaP to replace my current Resmed one that's about 4 and a half years old and malfunctioning (though thankfully not in a critical way). I wouldn't have gone for it normally but I won't have my current insurance (I'm on my parents insurance) by the time the...