Changing machines...will Sleepy Head detect?

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Ivan101
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Changing machines...will Sleepy Head detect?

Post by Ivan101 » Wed Nov 06, 2013 6:06 pm

I got my shiny new ResMed S9 Auto VPAP machine today! (lucky me, I met my deductible for the year, so it was 100% paid for!) For the past 2 years I have used a ResMed S9 AutoSet CPAP, but lately have been having air in stomach issues, so my doctor called in the order for a BiPAP machine. I use SleepyHead to monitor my apneas. If I put in my new sd card and click import, will SleepyHead know the data is from a different type of machine? Or should I make a new user profile or something? I'd assume it picks up on that since it picks up on setting changes like air pressure, but I figured I should find out for sure before I import data from the new machine. Any other suggestions? How will having a BiPAP machine affect what I will see in SH? I have been using EPR for the past few weeks...I'm assuming I'll just see IPAP as well as EPAP pressures? Anything new I should keep an eye out for?

Thanks,

Katie

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Pugsy
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Re: Changing machines...will Sleepy Head detect?

Post by Pugsy » Wed Nov 06, 2013 7:34 pm

No need to create a new profile at all. SleepyHead will see that it is a new machine and make the adjustment on the Statistics page.

It will show up under the "Changes to prescription section"...I think I have probably 6 different machines in mine.

Other than the two lines for pressure ..EPAP and IPAP...the reports won't change.

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Ivan101
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Re: Changing machines...will Sleepy Head detect?

Post by Ivan101 » Wed Nov 06, 2013 7:39 pm

Thanks Pugsy...I just hooked up the new machine! However, I did notice a few odd things. The bag it came in doesn't have a ResMed logo on it...otherwise identical...like it was a replacement bag. Then, when I plugged in the power brick, the shiny part has a lot of tiny scratches in it...similar to how my 2 year old one looks...Once it was on I checked how many hours it had and it says it has 760 hours on it?! I swear when I got my CPAP it had 0 hours...and I doubt 760 hours would be all "testing" for quality control...everything else looks fine and new...the humidifier is definitely probably brand new since it still had the plastic sticky thing on for protection (the VPAP unit did not). Should I be concerned? Should I take it back and complain? Or is that number of hours low enough to just not bother...?

I did the math...that's about 3-4 months of use...

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pbriggs
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Re: Changing machines...will Sleepy Head detect?

Post by pbriggs » Wed Nov 06, 2013 7:44 pm

Hello Ivan
I would look to see if they charged you for a new machine. If they did, I would bring it back for sure. I would think that they would have to invoice it as a used machine, but I think the regulations are not so clear here.

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kaiasgram
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Re: Changing machines...will Sleepy Head detect?

Post by kaiasgram » Wed Nov 06, 2013 7:47 pm

Ivan, is that 760 therapy hours or 760 Run hours?

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Pugsy
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Re: Changing machines...will Sleepy Head detect?

Post by Pugsy » Wed Nov 06, 2013 7:50 pm

They gave you a used machine....did you pay for it out of pocket or did insurance pay for it?
Means you likely got older firmware (shows up briefly when you first plug the machine to electric) also available in the menu over where the runs hours shows.

700 plus hours...I would pitch a hissy fit if it were me...less than 100 hours I don't know that I would get horribly upset but if I buy new I expect new. Now when I buy used and get a discounted price for use...then I am okay with used.
I bet you paid new price though.

Run hours would be therapy hours plus the "cool down time" where the machine runs at 1 cm blowing to dry things out...around 45 minutes to an hour or so once we turn off the machine in the AM.

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Ivan101
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Re: Changing machines...will Sleepy Head detect?

Post by Ivan101 » Wed Nov 06, 2013 8:01 pm

Run hours...I didn't pay a cent for the machine...my insurance company paid it all, so if it works...not sure if it's worth the hassle. Also, the main office for the U.S. generically writes down the brand you're getting (which was a respironics...I actually wanted the ResMed since I had a ResMed AutoSet before), and then the local branch gives you whatever they have in stock (or so I'm told)...luckily the DME I go to only carries ResMed and Respironics and always gives me the latest technology, so I've never had any problems getting exactly what I want. Long story short, what I actually got is not the machine printed on the page, they wrote in what they gave me (an equivalent machine, just the other brand they carry). So, based on price, I don't know what they charged the insurance company since the list price on my receipt is for a different machine...I feel like if I got the machine I wanted, and it works and looks/smells clean...I have so many other health/insurance battles going on right now...should I really raise up another one?

I would ASSUME that if 760 hours "qualifies" as used in their policy, they would have "had" to make sure it was working properly and cleaned it properly before re-selling it???

Okay, Pugsy, you're comment showed up as I tried to post this. Based on what I typed above...is the new firmware going to be a big problem? Will newer firmware get me better therapy or more years out of the machine? Should I not use it tonight and call tomorrow if I decide to raise hell, or use it anyway for tonight?

No firmware message at turn on...but is it normal after you hold the power button and turn off the unit the only way to power on is to unplug and repulg in? I couldn't get it to turn on holding down the power button! Here are the stats I DID find: Run Hrs-760,SW-SX474-0903,BID-SX525-0300, VID 9, RID 100, HID SX496-0212...mean anything???

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Ivan101
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Re: Changing machines...will Sleepy Head detect?

Post by Ivan101 » Wed Nov 06, 2013 8:19 pm

Okay, so I did some more digging online...looks like current firmware should be 907...maybe higher...as all of those posts were from 2012. I also read a lot of updates happened in the 904...so seeing as I have 903...I guess I will raise hell. I have to be down the street to get new tires tomorrow and will take the machine with me and just show up in person since I'm more likely to get someone to hear me than leaving a phone message...wish me luck! I'm so thankful for forums like this so that I can make sure I'm not screwed over...thanks everyone!

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Pugsy
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Re: Changing machines...will Sleepy Head detect?

Post by Pugsy » Wed Nov 06, 2013 8:20 pm

Use it tonight....can't hurt it.
I am not up to speed on the various firmware numbers on the ResMed machines.
If you are happy with it...there isn't a big difference in what the different firmware versions did/do. Mostly minor bug fixes.
Ivan101 wrote:.but is it normal after you hold the power button and turn off the unit the only way to power on is to unplug and repulg in? I couldn't get it to turn on holding down the power button!
When the machine first is plug into electric source there is a very brief message on the LCD screen...I think..it's been a long time since I used a S9...then the machine goes into "stand by" mode where if you push the on button it comes on and you push the button again then it turns off. It remains in stand by until the power supply is unplugged.

If the machine is plugged in...then pushing the on/off button should start the blower. You shouldn't have to unplug and plug the machine back in to the electric source to power it on or off.

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Bobshouse
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Re: Changing machines...will Sleepy Head detect?

Post by Bobshouse » Wed Nov 06, 2013 9:21 pm

Supposedly 907 is the latest.

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Pugsy
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Re: Changing machines...will Sleepy Head detect?

Post by Pugsy » Wed Nov 06, 2013 9:26 pm

Make sure we are talking about firmware numbers for the VPAP. I don't think that the VPAP has the same firmware numbers as the Autoset.

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archangle
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Re: Changing machines...will Sleepy Head detect?

Post by archangle » Wed Nov 06, 2013 11:57 pm

Insurance usually requires "rent to own." That sort of implies you may get a previously rented machine.

Cleaning used machines usually amounts to new hose, new humidifier tank, new filters, and new mask.

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Ivan101
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Re: Changing machines...will Sleepy Head detect?

Post by Ivan101 » Thu Nov 07, 2013 10:02 am

Yep, it was VPAP that I was looking up.

Stopped by the DME...feel much better now! I have always felt like I am lucky to have one of the rare DME's that aren't evil. The lady who set me up yesterday helped me today. (note that I also thought my room smelled odd - kind of moldy - last night...thought maybe it was because I have a matress topper and have had some night sweats lately...but it turned out it was the CPAP unit! It smelled fine around the air intake so I used it anyway). She seemed very genuine. She wasn't aware it was used, but did say that their company does sometimes send them used machines, so it was possible. I explained all my issues and presented the fact that after turning it off, it does not turn on again unless I unplug the whole unit as, "worrying that I might have more mechanical problems sooner than I need". She looked to see if they had another machine in the warehouse...of course they didn't...but they get a shipment in today, and if there's not one there, they'll order one and have it Saturday. I did ask that the firmware be at least 904/905 since I did read in several threads many bugs were fixed between 903 and 904/905 - it should also guarantee the machine will be newer...and hopefully not used!

Thanks for all the help and encouragement

Also, I had a GREAT night's sleep last night after I tweaked a bunch of settings...and my SH report agreed...hopefully that will continue!

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Re: Changing machines...will Sleepy Head detect?

Post by StuUnderPressure » Thu Nov 07, 2013 1:28 pm

Some of the Firmware updates have undoubtedly been minor.

But, since ResMed does NOT release the details about what has changed in each Firmware update, one never really knows for certain whether something "major" has changed.

If ResMed added or deleted something by updating the Firmware, I always assume it was necessary and "I" want those changes.

If it were "me", "I" would insist on the 0907 Firmware (assuming there is not anything even newer than that).

Having the latest Firmware means very simply that it was manufactured much more recently & it will have all of the "fixes" (whether they be minor or major) that the older Firmware does not have.

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