help w/ smart card please

haynow2b · Post by **haynow2b** » Sat Jul 01, 2006 9:16 pm

HELP PLEASE! I thought I was posting but I guess it went to the admin. Anyway I just tried using my new card reader w/ encorepro smartcard, encorepro software & driver, from my respironics bipap pro 2. All I have been able to retrieve from the card is compliance data. This is what the DME has been telling me along w/ excuses why they can't read it. What I really wanted to find out was how am I doing on this new machine. I'm not so sure it is working right, or me. Is it possible this card will not gather data other than compliance?

Wulfman · Post by **Wulfman** » Sat Jul 01, 2006 9:26 pm

After you have downloaded your data from the card, it creats a download date line on the left-hand side of the screen. When you double click on that date line, it opens up another window.....on the left-hand side of that window, there are two "radio" buttons.....one is for compliance information and the other is for "Full Details".......click in the button to select the "Full Details".

I believe that should give you what you want to see.

Best wishes,

Den

haynow2b · Post by **haynow2b** » Sat Jul 01, 2006 9:38 pm

Hey thanks Den. I'm about computered out right now but I am going to try this out tomorrow for sure. Again thanks
Gary

Ric · Post by **Ric** » Sat Jul 01, 2006 11:21 pm

Gary,

If it makes you feel better, I asked the IDENTICAL question about 6 months ago. Jerry69, College Girl, and Wolfman (den) replied to that, and posted some graphics to illustrate the issue. Here it is (fourth post from the top):

viewtopic.php?t=6035&highlight=ric+detailed

Hope that jump-starts your data experience. .

-Ric