my,my,my....

bap40 · Post by **bap40** » Fri Sep 26, 2008 7:21 pm

I recieved this note from Strapparatus.... is this why nothing fits patients??

1. The product has patent pending with the USPTO.
2. The product is listed with a National DME, and is being used by a local DME within the past 10 days.(purchased I may add! not a free sample).
3. The Palmetto Health Hospital has 10,000 employees, 1000 beds and the product is under committee review for use.
4. The product has trademark with the USPTO.
5. The product is recognized by members of high standing in the AARC. (President of the AARC)
6. The product has been reviewed by the IP director at the University of South Carolina.
7. The product has been listed with SC Launch for consideration of Award.
8. The product has been recognized by handbooklive.com for "inventions and medical products" coming soon.
9. The product's inventor is a Registered Respiratory Therapist with 20+ years experience and continues to be employed full time as
a Level III Critical Care, ACLS, PALS, HAZMAT first responder certified.
10. The product inventor is far to busy to read flames concerning the product's acceptance or rejection based on "free sampling".

OutaSync · Post by **OutaSync** » Fri Sep 26, 2008 7:35 pm

Well, EXCUSE ME.

I thought he wanted some feedback. I wrote to him and asked for his help and never heard back. I refrained from telling my experience with the product here, until I realized that I was not the only person who had not heard back from him.

Now I feel kind of insulted. He's too busy to respond to the feedback on his own product? I still wish him well with marketing his product. Just because I couldn't get it to fit, doesn't mean it wouldn't work for others.

B

bdp522 · Post by **bdp522** » Fri Sep 26, 2008 7:55 pm

1) the product inventor has the same attitude as my Apria RT...wants to sell you something that doesn't work, and if you tell them it doesn't work they climb on thier high horse and throw a fit!

2) the product inventor doesn't care if his item works or not, as long as he sells lot's of them.

3) the product inventor can't tell flames from constructive criticism, I have read no flames, just ideas for improvements.

4) the product inventor states that "The product is recognized by members of high standing in the AARC. (President of the AARC) ". In a previous post he states "When a sample was sent to each AARC state's president last month, I received 2 replies from 50 mailed out. Now how's that for a "supportive" association? No wonder small businesses fail in this country."

Brenda

DreamDiver · Post by **DreamDiver** » Fri Sep 26, 2008 8:21 pm

Hmm...

So who has had success with Strapparatus?
Anyone? Anyone? Bueller?

jules · Post by **jules** » Fri Sep 26, 2008 8:46 pm

You get a newbie on the forum who wants you to email them with your name, address etc. on their first posts

It took a long time for him to find his 10 trial people as he was first going to draw 10 names out of 50 ----

Kind of wonder why he left as fast as he came in, well, not really.

Just my observations.

rested gal · Post by **rested gal** » Fri Sep 26, 2008 10:38 pm

10. The product inventor is far to busy to read flames concerning the product's acceptance or rejection based on "free sampling".

LOL!!! Sounds more like, "The product inventor is far too thin-skinned (and perhaps a tad too arrogant) to tolerate constructive criticism from people who were willing to help him by trialing his product."

You can bet he's been reading.

Snoredog · Post by **Snoredog** » Sat Sep 27, 2008 1:12 am

I wouldn't give you $.29 cents for that crap.

DreamDiver · Post by **DreamDiver** » Sat Sep 27, 2008 5:05 am

bap40 wrote:I recieved this note from Strapparatus.... is this why nothing fits patients??

1. The product has patent pending with the USPTO.
2. The product is listed with a National DME, and is being used by a local DME within the past 10 days.(purchased I may add! not a free sample).
3. The Palmetto Health Hospital has 10,000 employees, 1000 beds and the product is under committee review for use.
4. The product has trademark with the USPTO.
5. The product is recognized by members of high standing in the AARC. (President of the AARC)
6. The product has been reviewed by the IP director at the University of South Carolina.
7. The product has been listed with SC Launch for consideration of Award.
8. The product has been recognized by handbooklive.com for "inventions and medical products" coming soon.
9. The product's inventor is a Registered Respiratory Therapist with 20+ years experience and continues to be employed full time as
a Level III Critical Care, ACLS, PALS, HAZMAT first responder certified.
10. The product inventor is far to busy to read flames concerning the product's acceptance or rejection based on "free sampling".

If it were worth the energy, it sounds to me like we should write the AARC (none of which likely has OSA), Th IP director at USC, the award committee, etc., to tell them it's a POS and to hold off any consideration because users find it - well - useless. Knowing endorsement becomes criminal if the product doesn't actually work.

bap40 · Post by **bap40** » Sat Sep 27, 2008 8:05 am

I must say I was more than a little ticked at his attitude. After all he DID come here.

I posted his note to see if I was the only one who felt like he didn't give a rat's --- if this headgear was usable or not. Once again another unusable product out there for patients to spend hard earned money on. A product that appears hard to fit for a lot of us.

I also wonder if he isn't one of those who just slap on the gear and says there you go... it fits! Boy, that sounds like most of our DME's!!!!

fuzzy96 · Post by **fuzzy96** » Sat Sep 27, 2008 8:35 am

i have to say i applaud the operators of this site for thier efforts in a fair product challenge. the ground rules for participating seem more than adequate for fair and resaonable assessments of the products we all use. not only does it help us out but it gives feedback to the manufacturers of these products. what does this have to do with this thread?--------- well maybe his product should get a challenge with other similar products. fair is fair . if he doesn't want to challenge then his posts should be removed

OutaSync · Post by **OutaSync** » Sat Sep 27, 2008 8:41 am

It looks as though all seven of us who were in trial received this from James Moriarty, just after midnight this morning:

"Thanks for participating. Due to hostility involving remarks that seem to me to be degrading to me and my profession as a RRT I am withdrawing any further contact with the cpaptalk.com website.
Those of you who believe that the product has merit and or would like to return the product for a smaller size or whatever feel free to contact me via email. If you choose to blast something free- blast the product- not the profession.
My intent from the start was to help patients using this not to make money, and in fact, the application has been referred to as awesome to those in my field (profession). Perhaps it is because I failed to provide you with a workable strap, you feel some animosity and think disrespectful remarks concerning replies, or absence from attending to your requirements or expectations is your claim.
Good luck and best of health with your treatment."

I would have preferred that he had responded to my personal email before sending me a cc addressed to the whole group. I was certainly willing to work with him on getting the straps right for my particular fit. However, I was not willing to lose a night's sleep while trying to make it work. I'm sorry that he messed up on an opportunity to improve his product while it was still in the trial stages, but wish him well in his business endeavors.

B

"

LoQ · Post by **LoQ** » Sat Sep 27, 2008 9:06 am

DreamDiver wrote:Hmm...

So who has had success with Strapparatus?
Anyone? Anyone? Bueller?

Yes. I participated in the trial, and I found the headgear to be really great. I haven't had a chance to give feedback to the inventor yet, which I wanted to do before posting a review to the forum. Seems things have deteriorated....

birdshell · Post by **birdshell** » Sat Sep 27, 2008 9:46 am

The inventor of an oral insert device came onto live chat one night, and seemed to be attacking those of us who were chatting because we didn't immediately revere him. Hmmm, I have always had a hard time revering people who do not give me enough information about the product, don't respect me as a valuable evaluator, and berates me for being closed-minded when I asked for a picture, a web site, research, any proof that it works, and even an estimated price range.

Now, believe it or not, I was informed that the respiratory therapists' association is trying to be approved for doing sleep studies, etc. According to RRT's who are also RPSGT's, the RT training doesn't include NEARLY enough information for performing sleep studies. (And, no way is a sleep tech trained to be an RT.) These are folks who have done both, mind you, which probably does allow for a crossover in the depth of knowledge and understanding of sleep disordered breathing.

That said, what is the difference here with the inventor of the Strapparatus? IMHO, and maybe less informed opinion from reading only the experiences posted here:

not very much.

Remember the Pur-Sleep controversy? The testers were almost all ecstatically happy with the product, but one member pointed out that the application of such a product in the tubing from machine to user was a violation of the FDA rules and regulations. WOW, was that poster dissed by many on this forum--for doing, as I saw it, a favor to Brett by helping him to avoid some BIG problems. And, the Pur-Sleep product was changed to be outside the machine, as it is now, by a very responsive and responsible SleepGuy. He welcomed advice from other users, and the result is that he is being praised because his products meet the needs of the cpappers--not just his needs.

If the Strapparatus designer REALLY wants to improve his product and sell it FOR OUR BENEFIT, NOT HIS then...shouldn't he be willing to go through the entire gamut of problems and feedback and still keep on improving his product? If he is not willing to do so, then producing the Strapparatus really ISN'T for the benefit of cpappers, but rather for the glory of Mr. Strapparatus.

It doesn't matter how many awards and recommendations a product has, after all. It matters to each one of us that our equipment support good treatment. Just look at how many masks and machines and other products are out there for our decisions. They have all gone through the process of development and feedback; if one wants feedback, then one must take the good with the bad. Strapparatus wants only the good, apparently, from what he wrote about attacks instead of kudos. That is so sad for him; this forum is generally quite supportive. To paraphrase a famous song, "If he can't make it here he can't make it anywhere."

Karen,
Who tries to be fair

-SWS · Post by **-SWS** » Sat Sep 27, 2008 9:54 am

One inherent challenge of receiving constructive feedback is that it can look and feel like a nasty adversarial response to an untrained person. We're all "behaviorally wired" to recognize an adversarial response (sometimes incorrectly so) and also to defensively behave that way as well. I suppose it happens to all of us because we are comprised of "human stuff" so to speak.

Expectations: When we meet people in life who in one way or another fail to meet our expectations should we castigate them as a matter of policy? If we do then we can probably expect the same from them.

Disappointment doled out by others is a very difficult thing not to punish IMO. And turning any potential enemy into a true friend is even more difficult. I hope in quiet desperation that others I meet will overlook all my flaws. And I try hard to extend the favor as if they had hoped for the same.

DreamDiver · Post by **DreamDiver** » Sat Sep 27, 2008 12:54 pm

There was a poll asking how much people would pay.

Price ranges in the poll went from $5 to $30. People are still paying $14.00 for a chin strap that doesn't even work (and never ever will). Why on earth would he offer a suggested price for the strapparatus of $5 unless his cost was half that? And if that's the case, why would I buy it for $30 when he'd be making an obscene profit on the product? Plus with the possibility of screwing up if I cut the plastic too short - I'll keep my current headgear, thanks.

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