Encore Pro on VISTA -Will not connect to database server

Guest · Post by **Guest** » Mon May 19, 2008 10:56 am

Hi all

I am getting an error message when trying to download encore pro 1.8i on my laptop, which has vista ....

The error message says something like cannot connect to the SQL server!

Please help me get this installed

Thank You in advance,

SleepyNoMore

Snoredog · Post by **Snoredog** » Mon May 19, 2008 11:02 am

Get a Mac!

LOL, you mean a Microsoft Vista machine won't allow its own Microsoft SQL database client to connect?

And they want to take over Yahoo! and ruin that company so Icahn can become richer.

If there is a SQL Server agent on your task bar, try right-clicking on it and select "Start"

Guest · Post by **Guest** » Mon May 19, 2008 11:12 am

Hi Snoredog

No, there is NO SERVER, it will not allow me to complete the download because of the sql server database won't download for some reason

Any Ideas???

SNM

Guest · Post by **Guest** » Mon May 19, 2008 11:13 am

Snoredog wrote:Get a Mac!

LOL, you mean a Microsoft Vista machine won't allow its own Microsoft SQL database client to connect?

And they want to take over Yahoo! and ruin that company so Icahn can become richer.

If there is a SQL Server agent on your task bar, try right-clicking on it and select "Start"

LOL, I already have to pc's and cannot afford another one, especially a mac

Guest · Post by **Guest** » Mon May 19, 2008 11:27 am

I'm running on Vista and have since about September. The first copy of 1.8.49 I purchased from a vendor down under wouldn't load with a similar message. Got another copy and it loaded fine. So, unfortunately I still don't know what did it....

Mindy

GumbyCT · Post by **GumbyCT** » Mon May 19, 2008 11:42 am

Has Encore worked on the computer before?

Guest · Post by **Guest** » Mon May 19, 2008 11:51 am

Hi Gumby!

I have had it installed on my desktop pc which is running windows xp for 8 months now and never had a problem...

However, I have never ran it on my laptop that has windows vista but the cd (encore pro I purchased says it's vista compapable

The error message i'm getting when trying to download the encore cd is: THE SQL EXPRESS INSTALLER ENCOUNTERED AN ERROR! CONTACT CUSTOMER SUPPORT , and that is a joke, that's not allowed for patients, just doctors and sleep centers so... any ideas??

Thanks,

SNM

GumbyCT · Post by **GumbyCT** » Mon May 19, 2008 12:12 pm

Yea have ideas. What version of Encore is this? And what version of Vista are you using?

Guest · Post by **Guest** » Mon May 19, 2008 12:48 pm

GumbyCT wrote:Yea have ideas. What version of Encore is this?

I have "Encore Pro 1.8i release 2" , trying to install on Windows Vista, I have never to this point, got it installed on my Vista Laptop only onl Windows XP with NO PROBLEMS

Thanks again in advance Gumby

SNM

Guest · Post by **Guest** » Mon May 19, 2008 12:49 pm

Anonymous wrote:
GumbyCT wrote:Yea have ideas. What version of Encore is this?
I have "Encore Pro 1.8i release 2" , trying to install on Windows Vista, I have never to this point, got it installed on my Vista Laptop only onl Windows XP with NO PROBLEMS

Thanks again in advance Gumby

SNM

BTW,

I am running Vista Home Edirion

SleepyNoMore · Post by **SleepyNoMore** » Mon May 19, 2008 2:12 pm

Can some of you (vista computer wiz's) GUMBY and all others, jump in here and help me get this thing ( encore pro 1.8i ) installed ??????????????????

There all more than likely at work, .......

Oh, thank you I really need help

GumbyCT · Post by **GumbyCT** » Mon May 19, 2008 6:41 pm

So if I understand this correctly you are trying to install Encore Pro 1.8i release 2 onto a laptop running Vista Home Edition, Correct so far?

The error message you are getting is - "THE SQL EXPRESS INSTALLER ENCOUNTERED AN ERROR! CONTACT CUSTOMER SUPPORT".

Have you ever tried to install any other Encore versions on this laptop?

Do you have any other database software installed or software that would have installed or use SQL server?

SleepyNoMore · Post by **SleepyNoMore** » Mon May 19, 2008 7:08 pm

[quote="GumbyCT"]So if I understand this correctly you are trying to install Encore Pro 1.8i release 2 onto a laptop running Vista Home Edition, Correct so far?

Correct!

The error message you are getting is - "THE SQL EXPRESS INSTALLER ENCOUNTERED AN ERROR! CONTACT CUSTOMER SUPPORT".

Correct!

Have you ever tried to install any other Encore versions on this laptop?

No, I haven't!

Do you have any other database software installed or software that would have installed or use SQL server?

No, the laptop is running Wirelessly from my (2 wire dsl modem) that is connected to my desktop computer!

Any IDEAS??????

SNM/Stevie

doxiedad · Post by **doxiedad** » Mon May 19, 2008 7:11 pm

First make sure you are logged into the computer as administrator.
Next do not let the cd auto run.
Browse to the cd drive and find the .exe file that installs the program(setup.exe, install.exe, ect)
single right click and run as administrator.

I have to do this alot at work setting up new vista systems.

GumbyCT · Post by **GumbyCT** » Mon May 19, 2008 7:16 pm

I do not personally have Vista but have installed Encore Pro 1.8.49 on my son's Vista laptop for occasional use.

The install was successful but have problems finding the card reader. Mindy's post may have the solution for that - I haven't tried it.

I am not certain what the difference is between Encore Pro 1.8i release 2 and 1.8.49 but are you sure it IS Vista compatible?

You could wait for Den to show up or read some on this link -
http://www.microsoft.com/sql/default.mspx
Or just install XP.

Good Luck,
GumbyCT

Encore Pro on VISTA -Will not connect to database server

Encore Pro on VISTA -Will not connect to database server

Gumby

Re: Gumby