ResScan 3.3 software problem

SleepEh · Post by **SleepEh** » Thu May 15, 2008 1:23 pm

I'm new to the group, so hello all. I got my software. ResMed said it would run on Windows Vista. They were going to email me a link until they learned I was an individual and not a company. My software is installed, but when I click on the desktop icon this error message comes up. "The procedure entry point ExtractVersionResource16W could not be found in the dynamic link library SHELL32.dll" Do you have any ideas for me? TIA

dsm · Post by **dsm** » Thu May 15, 2008 2:05 pm

Afaik 3.3 doesn't run on Vista.

There is a recent thread by Bill Bolton covering this. Try a search on Resscan 3.4 or 3.5

DSm

dsm · Post by **dsm** » Thu May 15, 2008 2:11 pm

It may be here

viewtopic/t30793/Resmed-S8-software.html

DSm

billbolton · Post by **billbolton** » Thu May 15, 2008 5:15 pm

Doug is right, you need the recently released ResScan 3.5 if you want to run ResScan on Vista x86 or Vista x64 (I have it running in both 32 bit and 64 bit environments).

I can advise you who to contact on that in the US about that, as the regulatory controls about what can, and can't, be done regarding software with "clinical" implications are substnatially different to most other places in the world.

Cheers,

Bill

SleepEh · Post by **SleepEh** » Mon May 19, 2008 1:40 pm

Thank you all for your help.

Bill would you please advise me on who to contact in the US about the software versions.

Thank you,
SleepEh

hobbs · Post by **hobbs** » Mon May 19, 2008 1:57 pm

As of today, 5/19/08, I have had no luck finding a place to get 3.5 in the U.S. or overseas.

billbolton · Post by **billbolton** » Mon May 19, 2008 4:15 pm

SleepEh wrote:Bill would you please advise me on who to contact in the US about the software versions.

Sorry, that should have read "can't advise you" (ah, the perils of message entry while on the train into the city).

Cheers,

Bill

Machine	Mask

Additional Comments: Airmini, Medistrom Pilot 24, CMS 60C Pulse Oximeter, ResScan 6