SleepyHead stopped working?

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shinny68

SleepyHead stopped working?

Post by shinny68 » Wed Sep 21, 2016 5:06 pm

The program mysteriously stopped working. I always insert the data card in the computer before running the program, then when I open it and click on CPAP IMPORTER it would immediately download my most recent data.
Now when I click CPAP IMPORTER it says "Please insert your data card", which is already inserted. Then it asks me to choose a folder which I do but it says "No CPAP Data Card located" or Data Card must be formatted.
I tried re-installing the program but the problem still persists.
Any suggestions will be greatly appreciated.

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Uncle_Bob
Posts: 2777
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Location: Arizona

Re: SleepyHead stopped working?

Post by Uncle_Bob » Wed Sep 21, 2016 5:18 pm

shinny68 wrote:The program mysteriously stopped working. I always insert the data card in the computer before running the program, then when I open it and click on CPAP IMPORTER it would immediately download my most recent data.
Now when I click CPAP IMPORTER it says "Please insert your data card", which is already inserted. Then it asks me to choose a folder which I do but it says "No CPAP Data Card located" or Data Card must be formatted.
I tried re-installing the program but the problem still persists.
Any suggestions will be greatly appreciated.
Could be a bad SD card. Do you write protect you SD card before inserting it into the computer?
You could try reformatting the SD card or trying a new one. Some of the SD cards that come with the machines are not the best quality.

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JimW159
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Joined: Fri Jul 08, 2016 10:26 am
Location: Tarpon Springs, FL

Re: SleepyHead stopped working?

Post by JimW159 » Wed Sep 21, 2016 5:31 pm

Try copying the card into a new folder on your desktop to see if:
1) it actually copies
2) there are actual files copied
3) if 1 & 2 are successful, try importing to SH from the new folder

If successful, reformat the SD card using a program called SD Card Formatter 4.0 from the SD Association. https://www.sdcard.org/downloads/formatter_4/
Then either copy the data from inside the desktop folder (but not the folder itself); then attempt to import from the newly formatted and refilled card into SH. If successful, you are done; if not, reformat as described earlier and put it back into the machine and let it refill (as it were). If, after all that, it still doesn't work, it is time for a new card.

But, what do I know? I am old.

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