Smart card poll revisited--M series users please respond

t-bone · Post by **t-bone** » Fri Feb 09, 2007 5:33 pm

Let's try this one more time, with feeling!

There has been talk (again) about days of data missing when Smart Card downloads are done. In some cases, the data for (as an example) Saturday and Sunday are missing. The compliance data will be there, but aside from the date, there is no information on apnea occurrences or snores or flow limitations or pressures. Sometimes even the name of the day (i.e. Saturday) or the date (i.e. October 24) is missing.

My intent here is to quantify this problem, mostly as a point of curiosity. If the poll gives me interesting results, I may point it out to the folks at Respironics. As always, no flame wars please.

The "not the machine's fault" is in there because I know that one of my gaps was my own fault--I neglected to download on schedule, and lost two days that way.

For those of us who download data from our Respironics M-series machines using the Smart Card:

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Goofproof · Post by **Goofproof** » Fri Feb 09, 2007 5:49 pm

I am lucky, so I didn't vote, I don't loose data, because I bought the "Classic Tanks", you know the oversized heavy type, and I didn't want to corrupt your data stream. (More than it is already)

You should have put "M"agic only on the poll. Maybe Tankers won't use the poll. Jim

Linda3032 · Post by **Linda3032** » Fri Feb 09, 2007 6:08 pm

Perhaps the poll should be revised to the M Series smart cards. I don't think the tanks have the problem, but would screw up the poll results.

BTW - when I saw we had another "Pool" going, I almost quit. ...

t-bone · Post by **t-bone** » Fri Feb 09, 2007 6:11 pm

Linda and goofproof must have sent at about the same time. I've edited the title accordingly.

Thanks for the clarification, folks!

Linda3032 · Post by **Linda3032** » Fri Feb 09, 2007 6:21 pm

Welcome T-bone.

Actually Jim posted quite a while before me - but I never read his posts anyway.

Rabid1 · Post by **Rabid1** » Fri Feb 09, 2007 7:37 pm

Not so fast guys!

I have a new "tank" auto BiPAP. Occasionally I will only get the last day's data.

Maybe this has more to do with the software version. Mine is 5.4

Paul B · Post by **Paul B** » Fri Feb 09, 2007 8:36 pm

The other variable is which version of the firmware is installed on your M series. I think they started out with version 3.06 and have since moved to 3.08.

shippy · Post by **shippy** » Fri Feb 09, 2007 8:54 pm

As i replied to another post on this subject add my vote to the lose two days category.

Dale

t-bone · Post by **t-bone** » Wed Feb 21, 2007 5:53 pm

Bump!

Goofproof · Post by **Goofproof** » Wed Feb 21, 2007 8:55 pm

Rabid1 wrote:Not so fast guys!

I have a new "tank" auto BiPAP. Occasionally I will only get the last day's data.

Did you run the "Do Not Erase", program? Then do you choose "Do Not Erase" as the option each time you download? That usually keeps "Tanks" on the right track. Jim

allend · Post by **allend** » Wed Feb 21, 2007 9:38 pm

Paul B wrote:The other variable is which version of the firmware is installed on your M series. I think they started out with version 3.06 and have since moved to 3.08.

Paul,

How do you know what the firmware version is and how can it be updated?

Allenb

Paul B · Post by **Paul B** » Wed Feb 21, 2007 11:51 pm

Allen,

When you first turn on the machine from a no power state, the firmware version will be displayed in the LCD window. If the machine is sent back to Respironics for repair, they will upgrade the firmware for you.

I suspect that some dme's, especially those associated with sleep medicine hospitals, may also be able to provide this service for you, although I don't know that for sure.

blarg · Post by **blarg** » Wed Feb 21, 2007 11:54 pm

I'm 3.06 and lose days from time to time.

Jimmy Wong · Post by **Jimmy Wong** » Thu Feb 22, 2007 9:29 am

My M series Apap is version 2.14 I got it from CPAP on beginning of this month. I download the data everyday, so far no problem on the lose data. But why my machine's firmware is differ from your's?

sleepingBear · Post by **sleepingBear** » Thu Feb 22, 2007 10:55 am

so far for the past 3 weeks i have not loast any day's, I download every other day. no problems yet.

Smart card poll revisited--M series users please respond

I have gaps in my smartcard data

Smart card poll revisited--M series users please respond

Thanks for the suggestions, folks

by special request...

Mask

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Mask

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Machine

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