smartcard reader not detected

bank4cat · Post by **bank4cat** » Sat Sep 16, 2006 12:01 am

now im getting smartcard reader not detected i checkec the driver out and said it was working fine... im lost

TerryB · Post by **TerryB** » Sat Sep 16, 2006 5:30 am

Check out another USB port. My laptop is very particular about use of the correct ports for the reader. Since I figured out which one works, it always does work.

TerryB

Wulfman · Post by **Wulfman** » Sat Sep 16, 2006 5:27 pm

Get it figured out yet?

If not, here's that link again:

viewtopic.php?t=4612

And specifically this link within that thread:

viewtopic.php?t=10149

Den

Goofproof · Post by **Goofproof** » Sat Sep 16, 2006 7:16 pm

One thing I didn't see, I may have missed. In Encore Pro, go to upper right, preferences, click on it, system settings, make sure the reader is set for USB. After setting click apply... Jim

dllfo · Post by **dllfo** » Sat Sep 16, 2006 10:59 pm

Jim is right. I had trouble with both the computers I have this on. It took awhile.

My Toshiba will NOT tolerate my switching USB ports. I had never thought about it before. Good luck.

bank4cat · Post by **bank4cat** » Sun Sep 17, 2006 9:07 am

ok thanx everyone i didnt get time yesterday to mess with. Here is where i am..... the device manager reconizes and says working fine. i have it on usb port and have switched usb ports. I have all software. This is a infineer card reader. I have windows xp and i turned off firewall upon installation. Also uninstalled and installed going to go threw this again what am i missing, i keep reading through post and when i am reading one that is like mine i get a good answer but i am already good on the ones i have read any other suggetion thanx going nutts

lennyten · Post by **lennyten** » Sun Sep 17, 2006 10:12 am

Have you rebooted?

You might have to reboot and then retry the different USB connections.

RoyalNose · Post by **RoyalNose** » Sun Sep 17, 2006 10:48 am

I changed USB ports, and got the same problem. Fixed it by rebooting. I guess the computer needs to reboot to recognize the new port the reader is plugged into. However, I have Windows 98--not sure if XP reacts differently. But now that you've uninstalled/reinstalled, you may have compounded your problem. I found that uninstalling requires an exact procedure. First, unplug the Smartcard reader. Then, go into Control Panel, and delete both the device driver and the device. Then, uninstall the Microsoft SQL database program. Then uninstall Encore Pro. Be sure to install everythng in correct order (Encore Pro first, then device driver, and lastly plug in Smartcard reader. Hope this helps.

bank4cat · Post by **bank4cat** » Sun Sep 17, 2006 5:44 pm

Update....... Took my software and reader to my mothers and installed on her puter and bingo good to go...now i can work on that part at home. Is there a page on average sleep disturbances so i can compare my sleep disturbances

Mask

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