Contact Board Administrator?

[Mohustle]

I have the exact identical problem many others seem to have. I received welcome email informing me a board administrator would have to approve me. As I understand it, I'll need to have full privileges to contact a specific member. I did read the last thread on this issue so, I'm not dense; I'm just antsy because I've waited a while and wondered if this is usual. I understand there may be a delay for various reasons (can't ignore site security). I got that email almost 2 weeks ago (Aug 23); is that common? I'm concerned my request may be lost in the system. Is there an actual email address so I can correspond and confirm that I didn't slip through the cracks? Any assistance would be much appreciated and thanks for taking the time to read this request for help.

[Soothest Sleep]

Hi and welcome to the forum. New members like yourself have indeed been frustrated by the length of time it has taken to get through the hoops to become a registered member.

New protocols were put into place earlier this summer to defend against a barage of spam postings. According to Pugsy (She Who Knows Much and is an accepted authority here), there is only one person who manages the membership approvals. Besides a recent vacation for that person, Hurricane Harvey interrupted regular service both of this forum and cpap.com (our forum host), which is located in the affected area.

You can still post your questions/comments and receive replies, so feel free to join the conversation(s) or start one yourself.

Please be patient. "Regular programming will resume" in due course.

Jean

[Mohustle]

Thanks for the reassurance. I just wanted to make sure that 2 weeks wasn't outrageous. Guess I'll just keep on making up user names so I can post as a guest and maybe someone will have an answer for me.

[Guest]

I did read the last thread on this issue so, I'm not dense;

[LSAT]

At the very top of the main page are announcements. The first one is "forum updates"... viewtopic/t156329/Forum-Updates.html

[LSAT]

Thanks for the reassurance. I just wanted to make sure that 2 weeks wasn't outrageous. Guess I'll just keep on making up user names so I can post as a guest and maybe someone will have an answer for me.

If you keep the same "user name" we are able to follow you...If you keep changing we won't know what you have said or done previously.

[carolyngoodman]

Howdy,

Yes sorry for the delay. With the change of process, we have some usernames that are auto filtered out as possible spam and the rest are manually approved.

We are back up and running, and I am just now getting back to CPAPtalk after focusing on our staff.

Please let me know if you have any issues.

- Carolyn

[johnnygoodman]

Howdy,

Also, we're working on software updates that we hope will change the process from manual back to automated. Sorry for the delay and thanks for your patience.

Johnny