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Re: I think my machine is Defective, provider does not.

Posted: Sat Aug 16, 2014 1:23 am
by Pugsy
The humidifier you have chosen was discontinued in 2007.
Is your blower unit a 550 model or a 560 model? The machine you have chosen is the 550 and the newer of the same model is the 560.
Look on the bottom of the blower unit for a little sticker that has the model number on it.
If it says 550 the you have chosen the correct machine and the correct humidifier would be the PR System One Heated humidifier.

If it says 560 the the correct machine choice would be
PR System One 60 Series Auto CPAPxxx
and the correct humidifier would be the PR System One 60 Series Heated tube humidifier with heated tube (even if you don't have the optional heated tube)