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Re: Good Mail Order DME?
Posted: Fri Apr 04, 2014 10:47 am
by Olivia
An update to my last message. I just spoke to Nationwide and they stated they no longer supply just the headgear for a mask, we have to purchase the whole mask. I'm not sure why they didnt tell me that when I called just ordering a headgear strap, but since I'm am eligible for a mask they sent it. They sent a mask that I already have several of, the Quattro FX. Actually I called to order the Quattro Air which they don't carry. They are sending me return a return mailer.
Re: Good Mail Order DME?
Posted: Fri Apr 04, 2014 3:39 pm
by M'ohms
When you contact Louisville O2, ask for Craig. He's a RT there and a really good guy!
Re: Good Mail Order DME?
Posted: Fri Apr 04, 2014 8:14 pm
by jencat824
Olivia wrote:An update to my last message. I just spoke to Nationwide and they stated they no longer supply just the headgear for a mask, we have to purchase the whole mask. I'm not sure why they didnt tell me that when I called just ordering a headgear strap, but since I'm am eligible for a mask they sent it. They sent a mask that I already have several of, the Quattro FX. Actually I called to order the Quattro Air which they don't carry. They are sending me return a return mailer.
Olivia,
I just caught them in another lie!!! They DO carry the Quattro Air, up until my hubby found his current mask, he had been getting that mask from them. I think he may have an extra (a large), PM me if you are interested.
After I slept on it I WAS going to give them another chance but not now.
Jen
Re: Good Mail Order DME?
Posted: Fri Apr 04, 2014 8:16 pm
by jencat824
M'ohms wrote:When you contact Louisville O2, ask for Craig. He's a RT there and a really good guy!
Will do - I'm definitely changing now. Thanks!