CPAPtalk.com

The least you can do is amend the title of your thread to reflect your satisfaction with the outcome.

SleepingUgly wrote:All I can say is that Carolyn must be really restrained. I can barely contain myself from reaching through the computer, grabbing Fishy by the shirt, and shaking him. Hard. Until the right words fall out of his mouth, which would be:

"Thank you so much, Carolyn. I apologize for my part of this screw up and appreciate your working with me to resolve it despite my acting like a two-year-old. I would blame my mother, the government, and my sleep apnea for my bad behavior, but instead I take full responsibility for it. I apologize. And to the rest of you, I can see what you guys meant when you said that cpap.com, while sometimes making mistakes, tends to right them. I apologize to you, too."

SleepingUgly - Carolyn deals with people like us. We're an underslept, cranky and rude crowd, some of us even at the best of times. Fishy can at least write complete sentences, and didn't use any foul language. I'll bet this is easy stuff compared to some of what they have to deal with. Carolyn saw a problem and fixed it. No sleep loss there.

I agree that Fishy could at least change the first post in the thread to reflect a title similar to one on this post.

Fishy - the name says it all - smelly, slimy and probably polluted with mercury and very small brain. Shits in the water it swims in too.

fishy, we couldn't convince Carolyn to stop her actions, she acted honorably, as the owners of Cpap dot Com normally does.

Glad you got your problem resolved, I just don't approve of your public whining, when a phone call to the management would have resolved it. I am sure it does your ego good to, to vent in public, you sure impressed me! (Sarcasm) In case it went over your head. I personally think the Mask
Ins is a poor bussiness plan, but for the people that use it, it's great!

Hats off to Carolyn and the company, you make us all proud. Jim

DreamDiver wrote:We're an underslept, cranky and rude crowd, some of us even at the best of times.

Speak for yourself, you #@#$*&!

Fishy can at least write complete sentences, and didn't use any foul language.

I can write complete sentences, too!

j/k

Perfectly understandable error on cpapdotcom's end with changes to the original order. I feel sorry for the service rep who had to handle this .

fishy wrote:I hope we all have learned our lesson here.

I learned that you are an impatient, unreliable and rude person!

billbolton wrote:

fishy wrote:I hope we all have learned our lesson here.

I learned that you are an impatient, unreliable and rude person!

I so appreciate this website, and the individuals who give their time to provide input or advise when I need help. I can't imagine throwing a tantrum here and then coming back later asking for help. But that's just me.

BlackSpinner wrote:Nope no apologies.

You acted like a toddler with a tantrum, called all of us shills and sock puppets. It is time for YOU to apologize to us!

+1 Cpap.com are stand up folks. Are you fishy? BTW, fishy, I have never used cpap.com but am more likely to use them as a result of this thread. The positive kudos from customers and the stand up nature of management is refreshing to see.

fishy wrote:OH WAIT!! I SEE WHAT IT IS!!! MY BAD!! cpaptalk.com is affiliated with cpap.com. HA HA ! I though cpaptalk.com was an independent user forum. of course the replies on here will be favorable to cpap.com and this will look to be all my fault. What was I thinking?! I'm complaining to the fanboys who ripped me off. What a dunce I am.

nevermind. CPAP.com is super-duper.

Oh, bullshit! My dealings with CPAP-dot-Com have been good and I've been happy. I bought a wisp, as a mask assembly with a seperate size-large headgear, plus mask insurance. The wisp didn't work out, I returned the mask (still got a size-large Wisp headgear I'd like to move on to a new home) they credited my credit card, no tears.

And I ASSURE you, they do NOT compensate me for saying this. I'm just a happy customer who's probably not as big a pain in the ass to get along with as you are. I'll agree with you on one point, though.

You ARE a Dunce.

"I will accept any and all apologies from those of you on this forum. "

Don't hold your effing breath. I finally get to see how the "ignore" feature on this forum works.

Last time I checked, the government signed my pay check.
I just brought a new mask and two other items on Sunday, was shipped out yesterday. I've been buying from cpap.com on and off for about 5 years and never once had a problem. I don't have a DME to use here because I'm stationed in Germany. With most of the stories I've heard about DMEs in the states, I'm kind of glad that the VA will be the ones whom are suppose to supply me with my stuff in the future. But knowing me, I'll still more than likely get everything from here just because I know that I can get what I want and not what they want to give to me.

Just my 2 cents.

SleepingUgly wrote:The least you can do is amend the title of your thread to reflect your satisfaction with the outcome.

I doubt that he knows how to do that, and is too prideful to ask.

Regards, Nate

fishy wrote:…Those of you who blindly took their side and especially those who threw insults my way now know that you were wrong and I hope we all have learned our lesson here.

What we have learned is that cpap.com is as good as or better than we all tried to tell you they were; and that you are an arrogant jerk.

Regards, Nate

fishy wrote:Stay away from CPAP.com and use your DMEs people.

Wow! Was I ever surprised to come on the forum and see a thread with that stinky title. I've bought an awful lot from CPAP.com and every transaction has been fantastic. The OP is giving advice to stay away from CPAP.com and use your DME? Really? Perhaps he hasn't dealt with a DME. Mine was absolutely terribe and very rude. They will not get any of my money.

Carolyn: Great reply to the OP. You freely admitted a error had occurred on your end, you sent a return label and paid the shipping to return the item, informed the poster that you would utilize this transaction for training employees to ensure it does not happen to someone else, and apologized for the buyers frustrations.

I call that superb customer service!

Sleep well all,

TheWino