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Hi jay,

I want to thank you for all the time & effort you put into trying to help me with these issues. I greatly appreciated it.

I am at a l.oss. Even after total uninstal & deletion of any folders related to resmed, resscan etc, Running a registry program to straighten out what I may have missed, I still have problems after closly following all your steps.

After reinstall, I am still having issues with the program. IT does work, it just shows the days one day back. Todays readings show up as Nov 4th in the side browser & some reports., yet on the detailed report it shows Nov. 5th.

I sitll get the 3 errors in event viewer, 1 under rescan, 1 under smartcard service & the other under Faulting application name: ResScan.exe.

My Windows 7 reliability history, went form 10 down to 1 becuase of all these errors. I only get a couple of the faulting application, however I get thousands of the smartcard service error and about 15 of the resscan error.

I noticed in device manager, there are 2 options under the driver/reader. There is card type, which says MICU (T=o/T=1) and Card Voltage which says default. Should these be changed?

THe errors only occur after I launch ResScan. WHen I shut down resscan, the reader does not create any errors in event viewer.

I remember having resscan 3.07 in Windows XP 32 bit & never had any issues at all.

Thanks again for your help Jay.

Rick

Rick, check the edit I added to my post. I don't think you have a date issue (mine works that way, too). I would leave the reader settings at default. If it's working, you may just have to live with the errors. Too bad we couldn't get everything cleared up.

Jay

Jay Aitchsee wrote:Rick, check the edit I added to my post. I don't think you have a date issue (mine works that way, too). I would leave the reader settings at default. If it's working, you may just have to live with the errors. Too bad we couldn't get everything cleared up.

Jay

HI Jay,
I cannot thank you enough for all your time & help. I hope, if you should ever need help, I will be able to help you.

I will have to live with the errors. The errors are all somehow happening due to something between the ResScan program & the Resmed ACR38.

When I do not have the card reader plugged in & open resmed, there are no errors. When I have the resmed program closed down & tHen plug in the card reader, there is no problem. WHen I have the card reader plugged in & then open Resmed, the errors start. WHen I open Resmed & then plug in the card reader, the errors start. So, as I say, it has something to do with how the Resmed program & the card reader interact.

Anyways, thanks again so much & have a great weekend!

Rick

Your welcome, Rick.
As I was reading your last post, it dawned on me that I always plug in the reader and insert the card before starting ResScan. I've been doing it so long, its become habit and I really don't remember exactly why I started, but I know it had to do with trouble reading the card if I started ResScan first. So, maybe it's a glitch common to all ResScan/Win7 applications. Wish I had remembered that a little earlier. My installation posts imply it, but don't emphatically state to plug in the reader first. We'll have to remember it for the next guy.
Good sleeps to you,
Jay

i hear Kyle Bush is free this weekend
oh waitwrong type of driver. my bad