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Posted: Tue Nov 15, 2005 2:08 pm
by derek
That message simply means that Mako have not submitted their drivers for "verification" with Microsoft. I don't think it's a big deal, if I was you I would just go ahead.
BTW - MyEncore will not work until you have at least one download from the card into Encore Pro.
Posted: Tue Nov 15, 2005 2:15 pm
by Born Tired
Will try. Thanks everybody. Will see what happens.
Esther
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Posted: Tue Nov 15, 2005 2:19 pm
by another_guest
I got that message too about the driivers using the ones off the encore pro CD -- I get them for my scanner, I get them for my camera, I get them for about half of what I install and personally I ignore them. But that is only what I do.
Posted: Tue Nov 15, 2005 2:23 pm
by Born Tired
About to reboot. Will see if it worked this time.
Esther
Posted: Tue Nov 15, 2005 2:35 pm
by Guest
Just tried to reinstall. Came to the last which said to "take out any CDs from the drive and click Finish to reboot. Then plug in the device to finish installing." or something to that effect
When I plugged in, all I got was a duh, duh, duh sound. Once when I tried to install it I actually got a little box that recognized the hardware but when the warning about possible harm to computer came up I stopped the final step of installation.. Didn't get that far this time.
Suggestions please. And why do I have Mako listed under All Programs but in a yellow box. What does that mean?
I also opened encorepro first and then plugged in the reader--still nothing.
Esther
Posted: Tue Nov 15, 2005 2:36 pm
by Born Tired
That "Guest" was me.
Esther
Posted: Tue Nov 15, 2005 2:40 pm
by another_guest
do you have the card in the reader?
Posted: Tue Nov 15, 2005 2:41 pm
by another_guest
the yellow box might be since it is a new program to your computer - I have a lot of the gawdy features of XP disabled on mine
Posted: Tue Nov 15, 2005 2:44 pm
by Born Tired
another-guest said "do you have the card in the reader?"
No. Nothing indicated that I should. And I don't think I had the card in when it was going to let me finish the install before.
Posted: Tue Nov 15, 2005 2:45 pm
by another_guest
you don't need a card to finish the install but for encore pro to do anything you do
Posted: Tue Nov 15, 2005 2:47 pm
by another_guest
when you put a card in the reader will first show a red light then will switch to green - now mine is back to red - I don't have any data on the card I just put in but you need to be in encore pro to get any data off the card and know it is really working - jmho
Posted: Tue Nov 15, 2005 2:52 pm
by Born Tired
I opened encorepro, plugged in the reader, inserted the card, clicked preview and a little window says "smart card reader not detected."
There is a red light on.
Posted: Tue Nov 15, 2005 2:53 pm
by derek
The "duh-duh" sound may be a good thing indicating that Windows recognized the device.
What you need to do is check to see if the reader is recognized:
Go to Start -> Settings -> Control Panel and double-click on System.
Then click on the "Hardware" tab, and then "Device Manager" This will bring up a whole list of devices on your machine.
Look for "Smart card readers"
Click on the little + sign and you should see "Mako DT3500 SmartCard Reader". Double-click on the icon and you should see a window with a message saying "This device is working properly".
If you see this you have been successful.
Posted: Tue Nov 15, 2005 2:55 pm
by Born Tired
saw that in one of your earlier postings so I tried that before this last install try and it didn't show that Mako was installed. Will try again. Back in a min.
Posted: Tue Nov 15, 2005 2:57 pm
by derek
Also in Encore Pro, open the Preferences and make sure you have selected the USB card reader.
I have never figured out the red vs green light that comes on when I plug a card in. Sometimes mine is red, sometimes it's green.