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Re: Nicolet One PSG Software???

Posted: Mon Nov 03, 2008 1:11 pm
by DreamDiver
Slinky wrote:I spent half the night and all of today so far TRYING to write a tactful, diplomatic request and description of my experience at Mayo's sleep center to the department's administrator but all I do is get more infuriated and frustrated the more I work on it! I want to send them a letter and written request before I file my HIPAA complaint w/the Dept. of Health and Human Serices. (The bi-level titration was conducted 23 October so there's been plenty of time for those who think Mayo needed more time - I made my request, got the refusal and worked my way thru to the Patient Advocate on the 30th of October).
Maybe the sleep doc saw stuff he wanted a second opinion on before putting his words on the study.

Re: Nicolet One PSG Software???

Posted: Thu Nov 06, 2008 7:56 am
by Slinky
Thanks, DreamDiver, but its NOT the doctor's words I am interested in. The full scored data summary report w/condensed graphs is more the raw data such as the xray film (raw data) vs the radiologist's dictation.

Re: Nicolet One PSG Software???

Posted: Thu Nov 06, 2008 11:34 am
by ozij
Hey Slinky,
I just caught up on this thread now - I'm so glad you an Birdshell are OK.

Try wirting the letter as angry as it comes out - and then put it aside for a few days. After you've got the anger written down, you'll be better able to prune the letter into something more polite.

Good luck it getting that data!
O.

Re: Nicolet One PSG Software???

Posted: Thu Nov 06, 2008 11:58 am
by Slinky
Thanks, Ozij. That's what I've been doing.

Actually, I'm just going to follow the "form" letter for HIPAA from the Department of Health & Human Services to request that full scored data summary report from Mayo's sleep center for now to speed up the process of getting it or filing the complaint w/DHHS.

That will give me time to get all my "b*tching" out of my system and a diplomatic letter of my "disappointments" w/their sleep center written in place of this angry tirade I'm coming up w/right now. Actually, I've cooled that "b*tching" letter down some already. Just not near enough yet.

I am just SO DISAPPOINTED in this Mayo department. It is just so FOREIGN to all of our previous experiences at Mayo in other departments!!!

I did find that NicoletOne is mostly, basically a neurological diagnostic system but there is a module called NicoletOne Sleep which must be what Mayo is currently using.