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Posted: Mon Jul 02, 2007 3:26 pm
by Goofproof
Babette wrote:Thanks guys!!!

Hey Den, what's the hand sign for "Breathe Long and Prosper?"

I've toyed with going in in person, but it's making me lightheaded. Maybe I need a bodyguard to go with me... OOOO!!!! IBTeri, you wanna go in and be mean to Tony with me? (She hates them too)

LOL,
B.
I would take it back in person, with a witness, and get a signed receipt. Check with your INS, the HH may be paid for and yours. Jim

Posted: Mon Jul 02, 2007 3:37 pm
by Babette
See... the Insurance is clueless. They really keep telling me it's my problem to deal with. And I don't want the HH since I bought one from CPAP.com. I just want to dump and run.

Back to tossing it through the window.

LOL,
B.


Posted: Mon Jul 02, 2007 4:59 pm
by TerryB
Babette,
Just go in all bubbly, clapping hands bouncing up and down. Place the old machine on the table, look around expectantly and say" I'm so excited to get what I really wanted and needed....." then turn to the door and toss over your shoulder, "Oh that's right you knuckle heads wouldn't give me what I wanted I had to go online!"

Don't forget the receipt.

TerryB

Posted: Mon Jul 02, 2007 5:09 pm
by Babette
That may not be far off the mark.

Cute and bubbly then stab the knife in. Sorta Buffy the DME Slayer?

LOL,
B.


Posted: Tue Jul 03, 2007 8:14 am
by tangents
Go Get 'em, Buffette!
Image

Posted: Tue Jul 03, 2007 8:30 am
by darthlucy
Gee, Babette, seems you've found your special purpose. Maybe they'll offer you a job!

sorry....couldn't help myself

Posted: Tue Jul 03, 2007 9:02 am
by Babette
I've been looking for a man with a Special Purpose for 42 years...

And now you say I have one of MY OWN? Boy does that change my perspective on alot of things!

LOL,
Buffy, the Member formerly known as Babette

Posted: Tue Jul 03, 2007 10:14 am
by lvwildcat
Hey Babette- my last name ends in a vowel and I KNOW PEOPLE!!!

Posted: Tue Jul 03, 2007 10:28 am
by Babette
YER HIRED! Send me da guy!

LOL,
B.

Posted: Tue Jul 03, 2007 5:29 pm
by socknitster
What the H-E-Double-Hockey-Sticks did this Tony guy do to you?

I can't imagine being afraid of any man, just annoyed. But then, I am 6' tall.

I would march in there, slap it (gently) on the table and say, "I'm returning this and I'll need a receipt."

If they give you and lip. Just say, (loudly enough in case there are any other customers present) "Your service was so poor I had to buy a new machine online."

DEMAND a receipt. Taking a witness with you isn't a bad idea. These guys are scammers.

I wish Indiana weren't so far from Pacific Northwest. I'd be happy to march in there with you!

Jen

Just pretend you are 6' tall, Babs!

PS. I adored the Buffy the DME slayer pic. That might be my wallpaper for a while!


Posted: Tue Jul 03, 2007 5:32 pm
by Babette
Hey, you know, it wasn't that TONY was so bad. The real bozo is some guy named Derek at Corporate. But Tony was just.... lame. No service. Nada. Lack of service equates to poor service. And then Derek and his corporate demons messed with me and billed me for two months rental 3 days apart, and then full purchase price, 2 days after that. GRRRRRRRR..........

I'm girding my loins. I may have to get good and liquored up prior to walking into the office....

LOL,
B.

Posted: Tue Jul 03, 2007 5:53 pm
by Snoredog
only thing bad about dealing with them aholes is they have your SS# and won't hesitate to zing your credit file. I had a MRI/X-ray imaging company zing mine for measly $10 copay I had disputed.

Not only that come to find out it was for a X-ray I had done of which I paid $130 out of my own pocket for because I didn't "think" it WAS covered (chiropractor) by my insurance Aetna.

So not only did I PAY the whole amount with a personal check (sent them a copy of the cancelled check), they took my $130 and ALSO billed my insurance of which Aetna paid them 100% for the x-ray. Then them bastards then zinged my credit file for not paying my $10 copay for the double-billing.

Posted: Tue Jul 03, 2007 7:46 pm
by abysmillard
You could do what we did when Media One installed cable with a defective decoder, no-showed the appointment to replace it, and then said, "well, what do you want us to do about it," when we complained.

We told them to cancel the account and that the decoder would be on our front porch whenever they cared to pick it up. They told us we couldn't do that and we said they could pick it up or not, their choice. They picked it up the same day.

Posted: Tue Jul 03, 2007 9:40 pm
by gasp
darthlucy wrote:Gee, Babette, seems you've found your special purpose. Maybe they'll offer you a job!

sorry....couldn't help myself
"I'm somebody now."
"Special Purpose"
Today is all about "The Jerk" with prior conversations with Babette regarding Opti Grab - CPAP masks could cause all our eyes to cross.




Posted: Tue Jul 03, 2007 9:43 pm
by gasp
socknitster wrote:...DEMAND a receipt. Taking a witness with you isn't a bad idea. These guys are scammers.
I'd add, have the witness hold a video camera and record the whole event - this is sure to help with the customer service factor

Oh, yeah - Babette - just kidding - but if you do it be sure to post the video on YouTube : )