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Posted: Mon Apr 04, 2005 11:19 am
by NeurosurgeryNP
I dealt with costumer servie. No squealing with the new mask they sent me.
Posted: Wed Apr 13, 2005 1:35 pm
by JerryR
I finally got through to
ResMed today regarding the squeeling issue with my Ultra
Mirage FF mask. I didn't even get to finish my description of the problem when the customer service person cut in with the answer. She said they are well aware of the problem - the membrane in the connector elbow needs replacing she claims and is sending me one in the mail. Anyone else who needs a replacement, their contact number is (800) 424-0737. They are located in California so keep the Pacific time zone in mind when calling.
Posted: Wed Apr 13, 2005 3:50 pm
by Guest
BAR-B-QUE IT !
Posted: Wed Apr 13, 2005 5:13 pm
by battlin_blazes
Jerry,
I got the same results we will send you a piece to correct it suposed to be on the way. But if its still driving you nuts take a real small amount of vaseline or something similar and rub it on that
seal it will quiet it right down. I've had mine patched for a few days now and its working fine no noise at all.. hope that helps
Posted: Thu Apr 14, 2005 7:22 am
by JerryR
battlin_blazes wrote:Jerry,
I got the same results we will send you a piece to correct it suposed to be on the way. But if its still driving you nuts take a real small amount of vaseline or something similar and rub it on that
seal it will quiet it right down. I've had mine patched for a few days now and its working fine no noise at all.. hope that helps
Thanks battlin_blazes. I'll see what happens. I find if I thump it a few times and twist it around a bit, I can usually stop the squeeling but who wants to have to do that all the time. Now, if I can just figure out how to keep the #$%@!#$^ thing from leaking air like a screen door, I'll be all set! I don't think this is a good mask for a high pressure setting like mine - 18.
Posted: Thu Apr 14, 2005 9:04 am
by Guest
Oh No !
Those "Deliverance" nightmares have come back ?