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Ordering Replacement Parts Internationally

Posted: Thu Jul 07, 2022 1:33 am
by perfstud07
Hello everyone, thank you to all who previously responded to my questions. This forum is a wonderful resource.

TL;DR: Which suppliers for Resmed parts ship to Germany at low shipping cost or provide free shipping?

Full post:
I recently moved to Germany and need to replace some broken parts:
  • H5i Water Chamber Tub for ResMed S9 Series
    H5i Heated Humidifier Lid for ResMed S9 CPAP
On 1800cpap.com the shipping cost is USD 35 for a USD 50 order, equating to almost $90

I found some of the supplies on the German Resmed site but they are much more expensive: Is there a better website to use for purchasing supplies internationally or in Germany?
I'd appreciate any guidance on this, thank you.

Re: Ordering Replacement Parts Internationally

Posted: Thu Jul 07, 2022 6:03 am
by Pugsy
Is this the lid that you need?

https://www.amazon.com/Resmed-36891-H5i ... 65&sr=8-10

In the US there are probably many online sellers that have decent prices but they can't ship ResMed products out of the USA.
ResMed won't let them.
Those that do ship outside the USA face increased shipping costs. Everything has gone up. It sucks. Even mailing a mask here in the USA to somewhere else in the USA costs about twice what it used to cost.

You might check Amazon. Some of their sellers will ship internationally and some won't. That's where I get my water chambers. Now since the S9 has been discontinued so long the inventory or choices is way down but there was at least one seller showing the S9 standard water chamber. Might explain why you don't find the lid by itself at the ResMed Germany website.

Do you have someone you know still here in the USA that you could have packages shipped to and have them forward the packages to you?

If you don't have anyone...I could maybe help out.
I can't be sure until I check but I might have a S9 water chamber you could just have out in the box of stuff that has been donated by people. We could work out the details privately including the above lid if that is what you were looking for.

Re: Ordering Replacement Parts Internationally

Posted: Thu Jul 07, 2022 10:54 am
by Pugsy
Okay. I actually have 2 S9 water chambers.
Not brand new and not in sealed packaging but certainly haven't been used much at all. Both look brand new.
They were in the donations box which is just a collection of unwanted or unused cpap equipment that people send to me to find new homes for. I have no idea where they came from especially since the S9 was discontinued so long ago.

I have this one which is the easy to open chamber
https://www.cpap.com/productpage/resmed ... er-chamber

and one which isn't so easy to open but it can be opened. Lots of work though and most people didn't bother.
I can't find a picture of it but it was the original model and then ResMed came out with the model above which has little clips on the sides to make it easy to open for cleaning.
Usable for sure ....just not easy to clean. A good backup especially since it is free.
In fact it looks like the one you linked to above at the ResMed Germany website.

I don't have a spare lid for the humidifier itself though. Easy enough to obtain and stick in the packaged chambers box.
If we could find some place cheap with free shipping that would be ideal situation.

If you want to private message me with your name, address, etc I can take it to the post office and get a postage cost and you can decide if you want them or not. The chambers are free...postage is all I would need and I have PayPal to make that part easy. The lid for the humidifier won't add hardly any weight and won't make a big difference in cost.