I have a question about the philips respironics recall

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
springman946
Posts: 156
Joined: Mon Sep 02, 2013 12:40 pm

I have a question about the philips respironics recall

Post by springman946 » Thu Jan 20, 2022 6:23 pm

hello all I understand that Philips Respironics is recalling a lot of cpap bipap devices and my old Respironics device which is a system one auto ASV machine and I called the cpompany and they can't tell me when i will be able to get my new device. and I registered it back in october of last year can anyone tell my how I can find out when i will be getting a new device after all thanks.

_________________
MachineMaskHumidifier
Additional Comments: my machine is not listed so i going to list my machine manually I am using a Resmed Air Curve 10 ASV

User avatar
Jlfinkels
Posts: 468
Joined: Sun Jun 20, 2021 3:51 pm

Re: I have a questio9n about the philips respironics recall

Post by Jlfinkels » Thu Jan 20, 2022 6:34 pm

We are all in the same boat. There is currently no way to find out where you are in the replacement list, at least according to the Philips support line.
Sometimes it is the very people who no one imagines anything of who do the things that no one imagines

User avatar
Pugsy
Posts: 64002
Joined: Thu May 14, 2009 9:31 am
Location: Missouri, USA

Re: I have a questio9n about the philips respironics recall

Post by Pugsy » Thu Jan 20, 2022 6:54 pm

I don't think that Philips Respironics is even MAKING a Dreamstation 2 ASV machine at this point. They can't send out what they aren't making.

There is zero way to know about the status of your getting a replacement unless you happen to know a fly on the wall of a Respironics R & D team meeting.
Anyone that knows anything isn't talking and the customer service representatives don't know squat.

_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier
Additional Comments: Mask Bleep Eclipse https://bleepsleep.com/the-eclipse/
I may have to RISE but I refuse to SHINE.

If you want to try the Eclipse mask and want a special promo code to get a little off the price...send me a private message.

User avatar
chunkyfrog
Posts: 34385
Joined: Mon Jul 12, 2010 5:10 pm
Location: Nebraska--I am sworn to keep the secret of this paradise.

Re: I have a questio9n about the philips respironics recall

Post by chunkyfrog » Fri Jan 21, 2022 1:43 pm

You need to discard any hopes of respironics making ANYTHING "right".
They seem to be only working toward making things WRONG.
I can not recommend any of their new machines.
Sad, but it is what it is.

_________________
Mask: AirFit™ P10 For Her Nasal Pillow CPAP Mask with Headgear
Additional Comments: Airsense 10 Autoset for Her