CPAPtalk.com

thuggins56 wrote: ↑

Mon Oct 18, 2021 2:31 pm

New cpap user and finally figuring thing out thing until today - now can't get any data ;can't read old date or et new; am visually imparted so can't read long explanation. My more computer-savy hubbby also no able to figure what is wrong. Help??

jonchalk wrote: ↑

Mon Oct 18, 2021 12:52 am

Tried reading my SleepStyle (F&P) (not the 600 or 200 series) data imported successfully, but no data shown.
Additionally, the last date is the year 2036?????.
Yet, when I look at the files on my Win 10 PC, the "modified" dates are current.

thuggins56 wrote: ↑

Mon Oct 18, 2021 8:15 pm

Resmed AirSense for her. Been using Oscar just fine for 1 monthuntil this morning. Now I get screen with profile tab. none f the buttons "work" except one that says "destroy profile" which I am hesitant to touch since I see my "old" OS CAR data(I think) . The page looks frozen. I uninstalled OSCAR and reinstalled but o chage. Deactivated firewall and antivirus as Microsoft Defender tried to bloc access. No difference.

thuggins56 wrote: ↑

Mon Oct 18, 2021 8:15 pm

Resmed AirSense for her. Been using Oscar just fine for 1 monthuntil this morning. Now I get screen with profile tab. none f the buttons "work" except one that says "destroy profile" which I am hesitant to touch since I see my "old" OS CAR data(I think) . The page looks frozen. I uninstalled OSCAR and reinstalled but o chage. Deactivated firewall and antivirus as Microsoft Defender tried to bloc access. No difference.

BlueDragon wrote: ↑

Tue Oct 19, 2021 1:23 am

jonchalk wrote: ↑

Mon Oct 18, 2021 12:52 am

Tried reading my SleepStyle (F&P) (not the 600 or 200 series) data imported successfully, but no data shown.
Additionally, the last date is the year 2036?????.
Yet, when I look at the files on my Win 10 PC, the "modified" dates are current.

Would you look at the serial number of your SleepStyle machine and see if it is all digits or if it contains any letters?

I verified the S/N. All digits.

It looks like OSCAR has incorrectly identified your machine as an Icon rather than as a SleepStyle. That would also explain the 2036 year, as F&P changed the way dates were encoded in the SleepStyle vs the Icon.

Prior to 2019, the usb stick was used on an "ICON". It is now on a SleepStyle.

When I correct that problem, OSCAR shows that you used the SleepStyle from Feb 16, 2019 through Oct 16, 2021. Does that start date seem correct?

Technically, the dates you determined are correct. The machine is a loaner. Prior to September 13, 2021, it was being used by another client.

It also looks like your USB stick also has data on it for an Icon Auto machine, in addition to the SleepStyle machine. Is that correct? (I am uncertain whether that is a problem or not.)

You are correct. The USB was used on two different loaner machines.

• Copy entire InfoUSB stick to a directory on your hard drive. For example, c:\users\username\documents\InfoUSB
• With file manager, navigate to the Icon directory of the copied card to on your hard drive. E.g., ..Documents\InfoUSB\FPHCARE\Icon
• You will see a directory named with a number, e.g., 82501234 . In your case, you have two directories with numbers; you need to rename the one beginning with 8
• Rename that directory by placing a letter at the beginning, e.g., X82501234
• Run OSCAR and import the InfoUSB directory on your hard drive.
• Do not change the directory name on the USB stick! That will confuse your CPAP machine!
• To include data in the future, copy the contents of the numbered directory, e.g., 82501234, from your USB stick to the X82501234 directory on your hard drive and import again from there.

jonchalk wrote: ↑

Mon Oct 18, 2021 12:52 am

Tried reading my SleepStyle (F&P) (not the 600 or 200 series) data imported successfully, but no data shown.
Additionally, the last date is the year 2036?????.
Yet, when I look at the files on my Win 10 PC, the "modified" dates are current.

Lmrud wrote: ↑

Wed Oct 20, 2021 6:05 am

When version 1.3 sees a file from a Dreamstation 2, it presents a message that Dreamstation 2 is not supported and then stops reading. If you try Dreamstation 2 and then go back to a foamectomied Dreamstation 1, you cannot evaluate your most recent data. This was not true with 1.2. When it saw data it couldn’t read, it just skip the day. I suggest presenting the info message once and then resuming reading data rather than exiting the function.

The short-term workaround for him is to rename "P-SERIES/74FAE300/PROP.BIN" to "PROP.BAK" and not use this card in in his DS2. I'll look into having OSCAR handle this scenario more gracefully.