Safe to assume ResMed AutoSet?
When you get your DS1 recall replacement, keep it as a backup?
We are pleased to share an important update regarding your Philips device replacement. Philips received authorization from the US Food and Drug Administration (FDA) for the repair and replacement program for devices impacted by the June 14, 2021 recall notification*.
With this approval, we are initiating the repair and replacement program that puts patient safety and speed of resolution as the top priorities. Further, we have significantly increased our production, service and rework capacity to deliver replacement devices as fast as possible.
Also, we have learned of some fraudulent activity targeting patients impacted by this recall. We want to assure you that Philips will never ask for any payment or credit card information by phone or email.
Patient care is at the heart of everything we do at Philips. While we are starting to replace devices, in some cases, this process may take approximately 12 months. We will stay in communication with you regarding your replacement device. If you have already received a replacement device, please follow the instructions included in the box.
To be honest I'm a Philips user since day one. My first unit being a System One, which broke, and the DS1 was a replacement for it. Full disclosure, I paid out of pocket for it as my insurance doesn't cover sleep apnea.
Pricey: https://www.cpap.com/productpage/resmed ... 0-machines
And heavy as well, including additional bulk. I think I would also need a custom adapter as well to connect to my current battery.ChicagoGranny wrote: ↑Fri Oct 29, 2021 12:41 pmPricey: https://www.cpap.com/productpage/resmed ... 0-machines
I’m in Canada, received this on Oct 27th:stunnerman wrote: ↑Fri Oct 22, 2021 10:29 amJust checking in if anyone on Canada has had any movement on their DS2? I still haven't heard a thing and I registered in early June. I received my DS1 at the end of March and had it recalled in early June - I used it for 2 months. Not sure if that means I'd be at the end of getting a replacement?
Looks like replacements are being made in reverse order of purchase.
Could be that the provider/clinic decides how to distribute the replacement machines, not everyone doing the same thing as mine.
1. Keep it as a backup. Everyone should have a backup.