muchojo wrote: ↑Sun Feb 12, 2023 8:59 pmI got a new Email from them telling me what you said but I went onto the site and it was having trouble accessing their server was the message that kept coming up. Will try tomorrow and will choose the autoset option as that is what my machine was set at by me at 7 min to 20 maximum and don't want to bother with getting a copy of my prescription. My machine only has 8325 blower hours while my Air sense 10 has 10325 run hours. Want to get that Dream Station as a backup or see how it works for me.muchojo wrote: ↑Sun Feb 12, 2023 12:12 amI didn't see this option at all so will try again when I get back home and input that serial number again.jtravel wrote: ↑Wed Feb 08, 2023 4:03 amPhilips was not going to repair and refurbish older systems one devices as they are over 5 years old and past their normal lifespan.
The option to accept $50 for the system one 560 or $25 for the 550 was a offer that was made but you also had the option to reject that and request a replacement with that of a newer model if you provided a prescription. Philips is no longer requiring the prescription and you can opt for a Auto Cpap set to default values. one caution is if you submit prioritization and have any health issue selected they may return you to waiting for a prescription status because of that health issue.
Visit the patient Portal https://www.philipspatientportal.expertinquiry.com/
I had a System One 60 and System One 50. Using the option to get a machine without a prescription with the default setting, I received a new DS2 several weeks ago and a refurbished DS1 today. I know how to set the pressure on these to what was on my old machine, which is good since the first appointment I could get with my sleep center is in November! (It's been years since I've been there, so it's set up a a new patient visit. Yes, they knew it was mainly to get a prescription for these replacement machines. At the time I made the appointment, the option wasn't there to get the machines without a prescription. Glad Phillips changed it.)