Need password for clinician for Transcend Mini Travel Cpap

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Jodybw
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Need password for clinician for Transcend Mini Travel Cpap

Post by Jodybw » Fri May 03, 2019 11:27 pm

I am desperate for this as the company I bought it from will not help me. I have a collapsing trachea and now need the pressure changed— have to use this all day and Bipap at night.
CAN ANYONE GIVE ME THE PASSWORD—please—?
Jody

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katestyles
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Re: Need password for clinician for Transcend Mini Travel Cpap

Post by katestyles » Sat May 04, 2019 8:04 am

bump

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ChicagoGranny
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Re: Need password for clinician for Transcend Mini Travel Cpap

Post by ChicagoGranny » Sat May 04, 2019 8:18 am

Jodybw wrote:
Fri May 03, 2019 11:27 pm
I am desperate for this as the company I bought it from will not help me. I have a collapsing trachea and now need the pressure changed— have to use this all day and Bipap at night.
CAN ANYONE GIVE ME THE PASSWORD—please—?
Jody
It seems you need to call Somnetics Customer Service 1-877-621-9629 --------->https://www.youtube.com/watch?v=FXj4A1eWgI4

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grayghost4
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Re: Need password for clinician for Transcend Mini Travel Cpap

Post by grayghost4 » Sat May 04, 2019 8:49 am

If you're not part of the solution you're just scumming up the bottom of the beaker!

Get the Clinicians manual here : http://apneaboard.com/adjust-cpap-press ... tup-manual

Jodybw
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Re: Need password for clinician for Transcend Mini Travel Cpap

Post by Jodybw » Sat May 04, 2019 11:35 am

I tried that and got nowhere;(

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LSAT
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Re: Need password for clinician for Transcend Mini Travel Cpap

Post by LSAT » Sat May 04, 2019 11:49 am

Jodybw wrote:
Sat May 04, 2019 11:35 am
I tried that and got nowhere;(
Granny's Instructions seem pretty clear ...you need to contact customer service to get the password. https://www.youtube.com/watch?v=FXj4A1eWgI4

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ChicagoGranny
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Re: Need password for clinician for Transcend Mini Travel Cpap

Post by ChicagoGranny » Sat May 04, 2019 1:26 pm

Jodybw wrote:
Sat May 04, 2019 11:35 am
I tried that and got nowhere;(
Jody, You said in your first post, "the company I bought it from". If you are in the U.S., that would be a DME. Instead, you need to call the manufacturer - Somnetics Customer Service 1-877-621-9629

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Wulfman...
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Re: Need password for clinician for Transcend Mini Travel Cpap

Post by Wulfman... » Sun May 05, 2019 12:55 am

Jodybw wrote:
Fri May 03, 2019 11:27 pm
I am desperate for this as the company I bought it from will not help me. I have a collapsing trachea and now need the pressure changed— have to use this all day and Bipap at night.
CAN ANYONE GIVE ME THE PASSWORD—please—?
Jody
search.php?keywords=transcend+and+passw ... 614cff9951

The default password always was......"juniper"


Den

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(5) REMstar Autos w/C-Flex & (6) REMstar Pro 2 CPAPs w/C-Flex - Pressure Setting = 14 cm.
"Passover" Humidification - ResMed Ultra Mirage FF - Encore Pro w/Card Reader & MyEncore software - Chiroflow pillow
User since 05/14/05

fshrchik
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Re: Need password for clinician for Transcend Mini Travel Cpap

Post by fshrchik » Sat Oct 01, 2022 3:11 pm

In case someone needs this in the future...

We used the info in this thread and another to piece together how to find and use the software needed to change the settings in the Transcend Auto (rev C) machine.

This is the link where we found the user manuals, the clinician manuals, the software and software user manuals (just scroll down to find): https://mytranscend.com/customer-care/user-guides/.

Even though this link says it is the software for the Transcend Mini, it worked for the Transcend Auto (rev C) that I was given: https://transcend.minicpapsoftware.com/. (This was the first software link in the list of three on left side of screen.)

This is the link for the software user manual. It shows the machine I have (Transcend Auto, Rev C). https://mytranscend.com/wp-content/uplo ... -rev-c.pdf HOWEVER, the screens shown in this manual do not match the screens in the software we used.

The software we used (https://mytranscend.com/wp-content/uplo ... -Guide.pdf) says Transcend Micro on it, but it does match the screens of the software we used. More importantly, this is the software that worked for us and the password was still juniper (all lowercase).

With the software and password, we were able to adjust the settings on the Transcend Auto. :D

Cheers,
Erin

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chunkyfrog
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Re: Need password for clinician for Transcend Mini Travel Cpap

Post by chunkyfrog » Sat Oct 01, 2022 5:37 pm

juniper
(I did not say it first--just publishing the large print edition.)

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star444
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Re: Need password for clinician for Transcend Mini Travel Cpap

Post by star444 » Wed Oct 05, 2022 5:03 pm

Thank you, thank you, thank you!!! I just received a Transcend Micro today, and this information allowed me to change it from a constant-pressure of 10 to an auto-pressure of 10-20. Just what I needed.
fshrchik wrote:
Sat Oct 01, 2022 3:11 pm
In case someone needs this in the future...

We used the info in this thread and another to piece together how to find and use the software needed to change the settings in the Transcend Auto (rev C) machine.

This is the link where we found the user manuals, the clinician manuals, the software and software user manuals (just scroll down to find): https://mytranscend.com/customer-care/user-guides/.

Even though this link says it is the software for the Transcend Mini, it worked for the Transcend Auto (rev C) that I was given: https://transcend.minicpapsoftware.com/. (This was the first software link in the list of three on left side of screen.)

This is the link for the software user manual. It shows the machine I have (Transcend Auto, Rev C). https://mytranscend.com/wp-content/uplo ... -rev-c.pdf HOWEVER, the screens shown in this manual do not match the screens in the software we used.

The software we used (https://mytranscend.com/wp-content/uplo ... -Guide.pdf) says Transcend Micro on it, but it does match the screens of the software we used. More importantly, this is the software that worked for us and the password was still juniper (all lowercase).

With the software and password, we were able to adjust the settings on the Transcend Auto. :D

Cheers,
Erin

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Machine: Somnetics Transcend Micro Travel Machine
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Additional Comments: Pressure = 10.5 - 13.5 (Wisp > Quattro FX for Her > SleepWeaver Anew > SleepWeaver Advanced)
Sleep Study AHI = 70.5

wpbear
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Re: Need password for clinician for Transcend Mini Travel Cpap

Post by wpbear » Tue Feb 07, 2023 6:04 pm

I am about to purchase the new Transcend Micro Auto Travel CPAP (the newest one that is the size of a baseball). I want to confirm before I purchase this that the clinical Setting password is still "juniper".

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star444
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Re: Need password for clinician for Transcend Mini Travel Cpap

Post by star444 » Tue Feb 07, 2023 9:24 pm

I returned the Transcend Mini so I can't verify for certain about the password, however...

In May 2019 Wulfman posted: The default password always was......"juniper"

In October 2022 fshrchik posted: ... the password was still juniper (all lowercase).

My guess would be the password is still "juniper".

Buy your cpap from a vendor who offers a return window, so you are able to return it if needed.

_________________
Machine: Somnetics Transcend Micro Travel Machine
Mask: SleepWeaver Advance Small Soft Cloth Nasal CPAP Mask with Headgear
Additional Comments: Pressure = 10.5 - 13.5 (Wisp > Quattro FX for Her > SleepWeaver Anew > SleepWeaver Advanced)
Sleep Study AHI = 70.5

wpbear
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Re: Need password for clinician for Transcend Mini Travel Cpap

Post by wpbear » Wed Feb 08, 2023 7:23 pm

star444 wrote:
Tue Feb 07, 2023 9:24 pm
I returned the Transcend Mini so I can't verify for certain about the password, however...

In May 2019 Wulfman posted: The default password always was......"juniper"

In October 2022 fshrchik posted: ... the password was still juniper (all lowercase).

My guess would be the password is still "juniper".

Buy your cpap from a vendor who offers a return window, so you are able to return it if needed.
Did you return the Micro also? I see you signature block says you have the "Machine: Somnetics Transcend Micro Travel Machine"

This is the machine I am interested in:
https://www.cpap.com/productpage/somnet ... ravel-cpap

wpbear
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Re: Need password for clinician for Transcend Mini Travel Cpap

Post by wpbear » Tue Feb 14, 2023 7:14 pm

wpbear wrote:
Wed Feb 08, 2023 7:23 pm
star444 wrote:
Tue Feb 07, 2023 9:24 pm
I returned the Transcend Mini so I can't verify for certain about the password, however...

In May 2019 Wulfman posted: The default password always was......"juniper"

In October 2022 fshrchik posted: ... the password was still juniper (all lowercase).

My guess would be the password is still "juniper".

Buy your cpap from a vendor who offers a return window, so you are able to return it if needed.
Did you return the Micro also? I see you signature block says you have the "Machine: Somnetics Transcend Micro Travel Machine"

This is the machine I am interested in:
https://www.cpap.com/productpage/somnet ... ravel-cpap
I received the new machine Somnetics Transcend Micro Travel (baseball) today and can confirm the password is still juniper.