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Need password for clinician for Transcend Mini Travel Cpap
Posted: Fri May 03, 2019 11:27 pm
by Jodybw
I am desperate for this as the company I bought it from will not help me. I have a collapsing trachea and now need the pressure changed— have to use this all day and Bipap at night.
CAN ANYONE GIVE ME THE PASSWORD—please—?
Jody
Re: Need password for clinician for Transcend Mini Travel Cpap
Posted: Sat May 04, 2019 8:04 am
by katestyles
bump
Re: Need password for clinician for Transcend Mini Travel Cpap
Posted: Sat May 04, 2019 8:18 am
by ChicagoGranny
Jodybw wrote: ↑Fri May 03, 2019 11:27 pm
I am desperate for this as the company I bought it from will not help me. I have a collapsing trachea and now need the pressure changed— have to use this all day and Bipap at night.
CAN ANYONE GIVE ME THE
PASSWORD—please—?
Jody
It seems you need to call Somnetics Customer Service 1-877-621-9629 --------->
https://www.youtube.com/watch?v=FXj4A1eWgI4
Re: Need password for clinician for Transcend Mini Travel Cpap
Posted: Sat May 04, 2019 8:49 am
by grayghost4
Re: Need password for clinician for Transcend Mini Travel Cpap
Posted: Sat May 04, 2019 11:35 am
by Jodybw
I tried that and got nowhere;(
Re: Need password for clinician for Transcend Mini Travel Cpap
Posted: Sat May 04, 2019 11:49 am
by LSAT
Jodybw wrote: ↑Sat May 04, 2019 11:35 am
I tried that and got nowhere;(
Granny's Instructions seem pretty clear ...you need to contact customer service to get the
password.
https://www.youtube.com/watch?v=FXj4A1eWgI4
Re: Need password for clinician for Transcend Mini Travel Cpap
Posted: Sat May 04, 2019 1:26 pm
by ChicagoGranny
Jodybw wrote: ↑Sat May 04, 2019 11:35 am
I tried that and got nowhere;(
Jody, You said in your first post, "the company I bought it from". If you are in the U.S., that would be a DME. Instead, you need to call the manufacturer - Somnetics Customer Service 1-877-621-9629
Re: Need password for clinician for Transcend Mini Travel Cpap
Posted: Sun May 05, 2019 12:55 am
by Wulfman...
Jodybw wrote: ↑Fri May 03, 2019 11:27 pm
I am desperate for this as the company I bought it from will not help me. I have a collapsing trachea and now need the pressure changed— have to use this all day and Bipap at night.
CAN ANYONE GIVE ME THE
PASSWORD—please—?
Jody
search.php?keywords=transcend+and+passw ... 614cff9951
The default
password always was......"juniper"
Den
.
Re: Need password for clinician for Transcend Mini Travel Cpap
Posted: Sat Oct 01, 2022 3:11 pm
by fshrchik
In case someone needs this in the future...
We used the info in this thread and another to piece together how to find and use the software needed to change the settings in the
Transcend Auto (rev C) machine.
This is the link where we found the user manuals, the clinician manuals, the software and software user manuals (just scroll down to find):
https://mytranscend.com/customer-care/user-guides/.
Even though this link says it is the software for the
Transcend Mini, it worked for the
Transcend Auto (rev C) that I was given:
https://transcend.minicpapsoftware.com/. (This was the first software link in the list of three on left side of screen.)
This is the link for the software user manual. It shows the machine I have (
Transcend Auto, Rev C).
https://mytranscend.com/wp-content/uplo ... -rev-c.pdf HOWEVER, the screens shown in this manual do not match the screens in the software we used.
The software we used (
https://mytranscend.com/wp-content/uplo ... -Guide.pdf) says
Transcend Micro on it, but it does match the screens of the software we used. More importantly, this is the software that worked for us and the
password was still juniper (all lowercase).
With the software and
password, we were able to adjust the settings on the
Transcend Auto.
Cheers,
Erin
Re: Need password for clinician for Transcend Mini Travel Cpap
Posted: Sat Oct 01, 2022 5:37 pm
by chunkyfrog
juniper
(I did not say it first--just publishing the large print edition.)
Re: Need password for clinician for Transcend Mini Travel Cpap
Posted: Wed Oct 05, 2022 5:03 pm
by star444
Thank you, thank you, thank you!!! I just received a
Transcend Micro today, and this information allowed me to change it from a constant-pressure of 10 to an auto-pressure of 10-20. Just what I needed.
fshrchik wrote: ↑Sat Oct 01, 2022 3:11 pm
In case someone needs this in the future...
We used the info in this thread and another to piece together how to find and use the software needed to change the settings in the
Transcend Auto (rev C) machine.
This is the link where we found the user manuals, the clinician manuals, the software and software user manuals (just scroll down to find):
https://mytranscend.com/customer-care/user-guides/.
Even though this link says it is the software for the
Transcend Mini, it worked for the
Transcend Auto (rev C) that I was given:
https://transcend.minicpapsoftware.com/. (This was the first software link in the list of three on left side of screen.)
This is the link for the software user manual. It shows the machine I have (
Transcend Auto, Rev C).
https://mytranscend.com/wp-content/uplo ... -rev-c.pdf HOWEVER, the screens shown in this manual do not match the screens in the software we used.
The software we used (
https://mytranscend.com/wp-content/uplo ... -Guide.pdf) says
Transcend Micro on it, but it does match the screens of the software we used. More importantly, this is the software that worked for us and the
password was still juniper (all lowercase).
With the software and
password, we were able to adjust the settings on the
Transcend Auto.
Cheers,
Erin
Re: Need password for clinician for Transcend Mini Travel Cpap
Posted: Tue Feb 07, 2023 6:04 pm
by wpbear
I am about to purchase the new Transcend Micro Auto Travel CPAP (the newest one that is the size of a baseball). I want to confirm before I purchase this that the clinical Setting password is still "juniper".
Re: Need password for clinician for Transcend Mini Travel Cpap
Posted: Tue Feb 07, 2023 9:24 pm
by star444
I returned the Transcend Mini so I can't verify for certain about the password, however...
In May 2019 Wulfman posted: The default password always was......"juniper"
In October 2022 fshrchik posted: ... the password was still juniper (all lowercase).
My guess would be the password is still "juniper".
Buy your cpap from a vendor who offers a return window, so you are able to return it if needed.
Re: Need password for clinician for Transcend Mini Travel Cpap
Posted: Wed Feb 08, 2023 7:23 pm
by wpbear
star444 wrote: ↑Tue Feb 07, 2023 9:24 pm
I returned the
Transcend Mini so I can't verify for certain about the
password, however...
In May 2019 Wulfman posted: The default
password always was......"juniper"
In October 2022 fshrchik posted: ... the
password was still juniper (all lowercase).
My guess would be the
password is still "juniper".
Buy your cpap from a vendor who offers a return window, so you are able to return it if needed.
Did you return the Micro also? I see you signature block says you have the "Machine: Somnetics
Transcend Micro Travel Machine"
This is the machine I am interested in:
https://www.cpap.com/productpage/somnet ... ravel-cpap
Re: Need password for clinician for Transcend Mini Travel Cpap
Posted: Tue Feb 14, 2023 7:14 pm
by wpbear
wpbear wrote: ↑Wed Feb 08, 2023 7:23 pm
star444 wrote: ↑Tue Feb 07, 2023 9:24 pm
I returned the
Transcend Mini so I can't verify for certain about the
password, however...
In May 2019 Wulfman posted: The default
password always was......"juniper"
In October 2022 fshrchik posted: ... the
password was still juniper (all lowercase).
My guess would be the
password is still "juniper".
Buy your cpap from a vendor who offers a return window, so you are able to return it if needed.
Did you return the Micro also? I see you signature block says you have the "Machine: Somnetics
Transcend Micro Travel Machine"
This is the machine I am interested in:
https://www.cpap.com/productpage/somnet ... ravel-cpap
I received the new machine Somnetics
Transcend Micro Travel (baseball) today and can confirm the
password is still juniper.