CPAPtalk.com

chunkyfrog wrote: ↑

Tue Jan 15, 2019 10:24 pm

I have changed DME's several times.
Most times I did it very quietly--except when an old one started phoning me
to "remind" me that supplies were "due".
I firmly stated that I had taken my business elsewhere--and to please stop calling me.

Cynmatthes wrote: ↑

Tue Jan 15, 2019 11:40 pm

chunkyfrog wrote: ↑

Tue Jan 15, 2019 10:24 pm

I have changed DME's several times.
Most times I did it very quietly--except when an old one started phoning me
to "remind" me that supplies were "due".
I firmly stated that I had taken my business elsewhere--and to please stop calling me.

I tried quietly. A week after I had told them I was done because I didn't like being lied too and and to please cancel ALL orders, they sent me a package with 2 cushions and two filters.

I could see via the tracking number that the package was sent out several days after I had said I was done and that is when I came unglued. My hair might be grey now but the redhead still lives inside me. Since they refuse to return calls I went into their office asked for a manager and told them they were taking that stuff back and that I had better *@$&ing not see those charges show up on my insurance. I really don't like having to throw a fit but enough is enough. They have charged me out of pocket over $400 for a machine and supplies that my insurance has paid everything but $97. There is more but this message is turning into a book that no one wants to read

dreamingofdreaming wrote: ↑

Wed Jan 16, 2019 6:25 am

I use them. I had to call them every month when I was still renting/buying my CPAP machine, because my bill was wrong. They would bill me incorrect every month. Just make sure you are paying what your EOB says you should be paying. Also, one month I received some else’s order.

Okie bipap wrote: ↑

Wed Jan 16, 2019 12:08 pm

Most of the decent one's do not accept Medicare because the large garbage DMEs have out bid them for the Medicare contracts. Consequently, they have to cut corners every where they can in order to remain profitable.

Islandwoman wrote: ↑

Wed Jan 16, 2019 12:24 pm

I too use Verus even though I live in Washington state. They were the only place I could get my mask(Circadiance Advance). They email me when Medicare will cover a replacement. I mark what I need and they send quickly. I have secondary insurance so no charge. Had trouble at first with other companies so I stay with Verus . I did buy my new machine from a local storefront. I called first to tell them which machines I wanted to see and saw no bricks. They dont mail supplies though so Verus is easier.

Cynmatthes wrote: ↑

Wed Jan 16, 2019 3:10 pm

They are not on my blue cross list of approved dme providers

call to see if we are in network with your specific plan

bristolman wrote: ↑

Fri Aug 09, 2019 6:49 am

I too have been looking for alternate to rotech here in Illinois . told my doctors nurse ( provides me prescription ) that rotech employees wear tin foil on their heads . what a joke they are . it was so bad (i was new at cpap ) , just getting equipment starting therapy , nurse called her go to at rotech and they delivered equipment . at least airsense 10 , but no help on masks . still exploring dme alternate .