chrisp wrote:Thats right, We all have our stories to tell . It helps others as well. However, sometimes it does get a bit old when nothing you can say , no suggestion , is accepted without ' "but I have X SYNDROME.
True, but not everyone is as good at constructing an essay as others. Me, when I want to ask a question, I try to give all of the relevant information in with the question, but sometimes you miss something.
"Hey, I need help, my mask is wearing a bright red mark on the bridge of my nose! What do I do?"
"Try nasal pillows."
"Oh, I forgot to mention, I was born without nostrils, so I need a full face mask."
One would think you'd include that tidbit in the first e-mail, but if you still need help and the answer given doesn't help your particular circumstance, I think it's worth sending a clarification or two.
Keep in mind, we get the best results out of our doctor when we do the same thing. Life is a matter of give and take. I can see where it would (will) become frustrating reading this board and seeing the same questions over and over, and after a while thinking "Will they NEVER learn to give all the information at the start?", but one of the common complaints I hear from new and old users alike is the lack of good information from the sleep doctors and the equipment providers.
We're it, folks. We're the place where newbies go to get information, and then turn around and pass it to ANOTHER group of newbies.
Sure, if someone wants the world handed to them on a silver platter, they're never going to be satisfied with the results. But you know what: That's not our problem, that's theirs. They will never be happy, and meanwhile we won't have blown off a legitimate question from a newbie who didn't realize that there WAS a difference between their full face mask and a nasal mask, and so never bothered to mention that they used one.
Ah well, the world wouldn't be the world we know if there weren't people asking (seemingly) dumb questions and others growing weary and complaining about them.
And me, sitting on the side, speaking my words into the emptiness.
Liam, wise beyond his years or foolish blow hard? Let's just humor him and let him think it's the wise one.