CPAPtalk.com

bay123 wrote: /quote]
For my Honda I can drive it to "any" Honda authorized dealer for warranty or recall service.

For my expensive DELL computer, within 30 days of purchase date I have right to ask store to exchange it for a brand new computer if computer has defect,
After 30 days, I can contact and send computer back to DELL customer service directly for warranty service.

My understanding is "THEY" setup many restrictions for cpap machine.
For example, I have to send my RESMED machine back to cpap--xxx for warranty service, I don't have choice, even the dealer have very poor custom service.

atab wrote:

Goofproof wrote:Then maybe contacting cpap dot com would be more advisable than coming here with attitude to crap. We run no business here, but many of us have dealt with cpap dot com, and have seen many time where they have went past where we would to keep a customer happy, even when it wasn't warranted. Mistakes happen, we are people after all, Johnny usually tries to correct problems, many times even if his company isn't at fault. Jim

Jim, "Central Indiana"? Bloomington by any chance? That where I went to grad school. Very nice town.

Atab

bay123 wrote:

palerider wrote:

bay123 wrote:I really don't think this rule makes any sense:
The warranty is tied only to a online dealer where you bought your cpap machine.

oh yeah?

ever drive your car back to the manufacturer for warranty service? or did you take it to an independently owned DEALER?

For my Honda I can drive it to "any" Honda authorized dealer for warranty or recall service.