Hi
Can anyone recommend a CPAP supplier that accepts Healthfirst NY Medicaid (or any NYC-area Medicaid plan)?
I currently use Apria, and while they offer the convenience of placing an order every 3 months via the phone and free delivery, they are alway delays, mistakes & problems with my correct, or with managing my authorizations from insurance. Their "customer service" is outsourced and they can't barely answer basic questions.
Unfortunately my insurance plan is not helpful - their phone "customer service" can only answer basic questions and all they do is join point me to their website to search for one; searching thre for "cpap", "durable medical supplies", "DME" etc yields no results.
Their DME providers are sub-managed by Interega Partners LLC, who do not respond to my voicemail or emails.
Thanks for any info anyone can offer.
CPAP supplier for Healthfirst Medicaid?
CPAP supplier for Healthfirst Medicaid?
Last edited by bdcs64 on Mon Jan 17, 2022 2:24 pm, edited 1 time in total.
Re: CPAP supplier for Healthfirst Medicaid?
We lovingly call them Crapria, for similar reasons that you experienced... I suggest calling your insce co. tho' and ask them who else they support where you are.
_________________
Mask: Ultra Mirage™ Full Face CPAP Mask with Headgear |
Humidifier: IntelliPAP Integrated Heated Humidifier |
Re: CPAP supplier for Healthfirst Medicaid?
Verus is mail order... call them to see if they will take it for you.
https://verushealthcare.com/contact/
https://verushealthcare.com/contact/
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear |
Humidifier: HC150 Heated Humidifier With Hose, 2 Chambers and Stand |
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