Trouble downloading data to Oscar

We are obviously knowledgeable about the OSCAR software and understand that some users would like to obtain more granular data from their therapy. From the evaluations we conducted during the development of DreamMapper, we learned that providing too much information by default is confusing and raises more questions than it answers. The result of this exercise is DreamMapper where the necessary therapy data is offered with the necessary support to achieve adherence (instructional videos, motivation).

Of course we understand that for some users, and this is rather a very limited group, the information offered is too limited and they would like to obtain additional data. In this case, we recommend contacting your home care provider and/or treating physician who can print and hand over a detailed report or possibly offer it to the users through their systems (just like blood analyses and imaging protocols). However, professionals should not fail here as suggested. Therapy support/counseling is further regulated by law and should be performed by wake professionals who have a healthcare relationship with the patient.

We cannot support, promote or encourage products, accessories and actions that have not been developed or validated by the manufacturer under any circumstances. This has led in the past to very serious problems (cfr. cleaning with ozone) and caused a lot of damage to the company.

For this reason, unfortunately, we cannot accept this request.

We would like to provide an extensive training regarding DreamMapper. Including motivational interviewing that is incorporated into the app, discuss the study results where the use of DreamMapper with the benefits regarding therapy compliance for a selected patient group. In the attachment I am already sending some additional info.

If I can be of any further assistance in this, please let me know,

With kind regards,

Mikel

Mikel Becks
Clinical Specialist / Somnologist - Technologist
Sleep & Respiratory Care Netherlands
Philips