MyAir data reports

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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cherylann
Posts: 166
Joined: Sun Sep 04, 2011 9:51 pm
Location: Tulsa, OK

MyAir data reports

Post by cherylann » Tue Mar 14, 2023 5:57 pm

My machine is not transmitting data to Resmed for the MyAir reports. The only help I got from their website was to unplug it for 40 seconds. That didn't change anything.

It's a Resmed Air Sense 10. Anybody else have this machine and have any suggestions?

Thanks!!!

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My priorities in life are God, family, and baseball. Starting in April, I do change the order around a bit.

Grumpy48
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Joined: Tue May 12, 2020 7:57 am

Re: MyAir data reports

Post by Grumpy48 » Tue Mar 14, 2023 7:14 pm

Is this a relatively new machine or had it been transmitting data, but stopped doing so? Some of the recent production models of the Air Sense 10 Autosets are what are know as 'Card to Cloud' and they do not have a cellular modem that would transmit the machines data to MyAir, but do have a slot for inserting an SD Card to save data. The data from the SD Card can be read and viewed with the OSCAR software.

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Machine: DreamStation 2 Auto CPAP Advanced with Humidifier
Mask: Fisher & Paykel Vitera Full Face Mask with Headgear (S, M, or L Cushion)
Additional Comments: Resmed AirSense 10 Auto with Humidifier

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chunkyfrog
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Location: Nebraska--I am sworn to keep the secret of this paradise.

Re: MyAir data reports

Post by chunkyfrog » Tue Mar 14, 2023 7:55 pm

Not a Vauto, like in her profile?
I am puzzled, too.

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Mask: AirFit™ P10 For Her Nasal Pillow CPAP Mask with Headgear
Additional Comments: Airsense 10 Autoset for Her

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LSAT
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Location: SE Wisconsin

Re: MyAir data reports

Post by LSAT » Tue Mar 14, 2023 8:00 pm

Her profile shows an AirCurve not AirSense. It was the 2022 AirSense models that were C to C.

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Machine: ResMed AirSense™ 10 AutoSet™ CPAP Machine with HumidAir™ Heated Humidifier
Mask: Fisher & Paykel Vitera Full Face Mask with Headgear (S, M, or L Cushion)
Additional Comments: Back up is S9 Autoset...... Buckwheat hull pillow

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chunkyfrog
Posts: 34377
Joined: Mon Jul 12, 2010 5:10 pm
Location: Nebraska--I am sworn to keep the secret of this paradise.

Re: MyAir data reports

Post by chunkyfrog » Tue Mar 14, 2023 8:04 pm

Maybe hers was a 4g or even (gasp) 3g,
and the cell service was changed.
I hate when that happens--which is way too often IMO.

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Mask: AirFit™ P10 For Her Nasal Pillow CPAP Mask with Headgear
Additional Comments: Airsense 10 Autoset for Her