Can't register My ResMed AirCurve on MyAir
Can't register My ResMed AirCurve on MyAir
Hello frustrated newbie here.
I tried to register my brand new ResMed AirCurve 10 on MyAir. The app said my machine isn't covered in my area (Detroit, MI suburbia).
Since I do engineering for a living, I love to see graphs and reports. I was hoping MyAir would of given that to me (not sure). Can the machine sense that you had apneas?
I see the machine has an SD card in it. Can I remove the card and look at the data? Or do I have to have a program to run the data in?
Thank you for your help,
Dan Bovinich
Rochester Hills, MI
I tried to register my brand new ResMed AirCurve 10 on MyAir. The app said my machine isn't covered in my area (Detroit, MI suburbia).
Since I do engineering for a living, I love to see graphs and reports. I was hoping MyAir would of given that to me (not sure). Can the machine sense that you had apneas?
I see the machine has an SD card in it. Can I remove the card and look at the data? Or do I have to have a program to run the data in?
Thank you for your help,
Dan Bovinich
Rochester Hills, MI
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Mask: Simplus Full Face CPAP Mask with Headgear |
Additional Comments: Bipap pressures: 19/23 |
Re: Can't register My ResMed AirCurve on MyAir
MyAir doesn't give much in the way of details.
Get OSCAR instead
https://www.sleepfiles.com/OSCAR/
http://www.apneaboard.com/wiki/index.ph ... stallation
http://www.apneaboard.com/wiki/index.ph ... rpretation
http://www.apneaboard.com/wiki/index.ph ... ganization organize and how to do screen shots.
wiki/index.php/Oscar:organize Wiki
http://www.cpaptalk.com/viewtopic/t1585 ... eview.html
Get OSCAR instead
https://www.sleepfiles.com/OSCAR/
http://www.apneaboard.com/wiki/index.ph ... stallation
http://www.apneaboard.com/wiki/index.ph ... rpretation
http://www.apneaboard.com/wiki/index.ph ... ganization organize and how to do screen shots.
wiki/index.php/Oscar:organize Wiki
http://www.cpaptalk.com/viewtopic/t1585 ... eview.html
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Additional Comments: Mask Bleep Eclipse https://bleepsleep.com/the-eclipse/ |
I may have to RISE but I refuse to SHINE.
If you want to try the Eclipse mask and want a special promo code to get a little off the price...send me a private message.
If you want to try the Eclipse mask and want a special promo code to get a little off the price...send me a private message.
- ChicagoGranny
- Posts: 14463
- Joined: Sun Jan 29, 2012 1:43 pm
- Location: USA
Re: Can't register My ResMed AirCurve on MyAir
You will love using OSCAR. In the meantime, find your model machine on youtube and learn how to get into the machine display to see basic reports.
Re: Can't register My ResMed AirCurve on MyAir
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear |
Humidifier: HC150 Heated Humidifier With Hose, 2 Chambers and Stand |
Happiness is being on Dog Slobber pr & zonkers foe list
CrankyGranny is Whale Road + many other ids
They are here to help.
CrankyGranny is Whale Road + many other ids
They are here to help.
zonkers + palerider aka GrumpyHere wrote: ↑What exactly do you think you're adding to this thread?
- Okie bipap
- Posts: 3552
- Joined: Thu Oct 15, 2015 4:14 pm
- Location: Central Oklahoma
Re: Can't register My ResMed AirCurve on MyAir
Welcome to the forum. Your machine probably has the 3G phone modem in it. As others have already said, you will get much more information from OSCAR than you will from the MY AIR site. Everything you can get from MY Air, you can get right off of the front of your machine. I have been using an Air Curve 10 VAUTO for over seven years and I quit looking at MY Air about six months after I started treatment.
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Mask: Evora Full Face Mask - Fitpack |
Additional Comments: IPAP 20-25, ps 4, OSCAR software |
Growing old is mandatory, but growing up is optional.
- chunkyfrog
- Posts: 34390
- Joined: Mon Jul 12, 2010 5:10 pm
- Location: Nebraska--I am sworn to keep the secret of this paradise.
Re: Can't register My ResMed AirCurve on MyAir
I only used Sleepyhead (the precursor to Oscar) off and on for the first year.
Since then, I have only consulted the onscreen sleep report .
[[[ I set options>>essentials>>to PLUS so I get "the works."]]]
Since then, I have only consulted the onscreen sleep report .
[[[ I set options>>essentials>>to PLUS so I get "the works."]]]
_________________
Mask: AirFit™ P10 For Her Nasal Pillow CPAP Mask with Headgear |
Additional Comments: Airsense 10 Autoset for Her |
- ChicagoGranny
- Posts: 14463
- Joined: Sun Jan 29, 2012 1:43 pm
- Location: USA
Re: Can't register My ResMed AirCurve on MyAir
Did you get your machine from a local DME? Is insurance involved? If insurance is involved, you likely will have to show evidence of compliance. DMEs use myAir to show compliance to insurance companies.
- Dog Slobber
- Posts: 3960
- Joined: Thu Feb 15, 2018 2:05 pm
- Location: Ontario, Canada
Re: Can't register My ResMed AirCurve on MyAir
DMEs and insurance don't use myAir for compliance.ChicagoGranny wrote: ↑Fri Aug 05, 2022 6:31 amDid you get your machine from a local DME? Is insurance involved? If insurance is involved, you likely will have to show evidence of compliance. DMEs use myAir to show compliance to insurance companies.
Uploading data to ResMed's servers, and then being accessed by authorised entities, is not dependent on registering the device to myAir.
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Mask: AirFit™ P30i Nasal Pillow CPAP Mask with Headgear Starter Pack |
Additional Comments: Min EPAP: 8.2, Max IPAP: 25, PS:4 |
- ChicagoGranny
- Posts: 14463
- Joined: Sun Jan 29, 2012 1:43 pm
- Location: USA
Re: Can't register My ResMed AirCurve on MyAir
DS, thanks for the correction.Dog Slobber wrote: ↑Fri Aug 05, 2022 6:54 amDMEs and insurance don't use myAir for compliance.
Uploading data to ResMed's servers, and then being accessed by authorised entities, is not dependent on registering the device to myAir.
- loggerhead12
- Posts: 560
- Joined: Fri Sep 01, 2017 4:00 pm
Re: Can't register My ResMed AirCurve on MyAir
Brand new machine? It should connect to MyAir anywhere. The 3G thing is one possible reason, but they haven't sold those machines in years. You can confirm that by looking at the sticker to see if it says 3G anywhere on it.
MyAir is a great complementary tool to OSCAR.
MyAir is a great complementary tool to OSCAR.
Re: Can't register My ResMed AirCurve on MyAir
I got the machine from a local medical supply company (Binson's) that Blue Care Network works with. When I tried to log into MyAir, it said that it doesn't have cellular data. The technician at the sleep study clinic said it was because of the "Chip shortage".
I also heard that the insurance company does track me for compliance (another person at the sleep clinic place). Which has to be false, since I am not on Cellular data.
Its a shame they didn't make them have WIFI or BlueTooth and a phone app.
I imagine that when I go to the sleep clinic for follow-up, they will review my data on my SD card. I noticed in their papers they stress for people to bring in their SD cards to appointments.
Thank you for your help,
Dan Bovinich
I also heard that the insurance company does track me for compliance (another person at the sleep clinic place). Which has to be false, since I am not on Cellular data.
Its a shame they didn't make them have WIFI or BlueTooth and a phone app.
I imagine that when I go to the sleep clinic for follow-up, they will review my data on my SD card. I noticed in their papers they stress for people to bring in their SD cards to appointments.
Thank you for your help,
Dan Bovinich
Dog Slobber wrote: ↑Fri Aug 05, 2022 6:54 amDMEs and insurance don't use myAir for compliance.ChicagoGranny wrote: ↑Fri Aug 05, 2022 6:31 amDid you get your machine from a local DME? Is insurance involved? If insurance is involved, you likely will have to show evidence of compliance. DMEs use myAir to show compliance to insurance companies.
Uploading data to ResMed's servers, and then being accessed by authorised entities, is not dependent on registering the device to myAir.
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Mask: Simplus Full Face CPAP Mask with Headgear |
Additional Comments: Bipap pressures: 19/23 |
Re: Can't register My ResMed AirCurve on MyAir
When I logged into MyAir, the first thing it does is ask what machine I have. Then I input an 11 digit serial number and a device number. After submitting the info a big red message comes ups saying it doesn't have wireless tech. See pictureloggerhead12 wrote: ↑Fri Aug 05, 2022 9:08 amBrand new machine? It should connect to MyAir anywhere. The 3G thing is one possible reason, but they haven't sold those machines in years. You can confirm that by looking at the sticker to see if it says 3G anywhere on it.
MyAir is a great complementary tool to OSCAR.
Thank you,
Dan Bovinich
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Mask: Simplus Full Face CPAP Mask with Headgear |
Additional Comments: Bipap pressures: 19/23 |
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Re: Can't register My ResMed AirCurve on MyAir
While I was aware that there were some AirSense 10 machines without a modem and thus no ability to use MyAir this is the first time I have heard it also pertaining to the AirCurve model line.
No big deal. You aren't missing much by not having MyAir and you will be much happier with OSCAR anyway.
MyAir doesn't give you anywhere near the details that your machine can gather and OSCAR will show you that detail.
With MyAir it wasn't much more than what you can see on the machine's LCD screen. Pretty lame.
No big deal. You aren't missing much by not having MyAir and you will be much happier with OSCAR anyway.
MyAir doesn't give you anywhere near the details that your machine can gather and OSCAR will show you that detail.
With MyAir it wasn't much more than what you can see on the machine's LCD screen. Pretty lame.
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Additional Comments: Mask Bleep Eclipse https://bleepsleep.com/the-eclipse/ |
I may have to RISE but I refuse to SHINE.
If you want to try the Eclipse mask and want a special promo code to get a little off the price...send me a private message.
If you want to try the Eclipse mask and want a special promo code to get a little off the price...send me a private message.
Re: Can't register My ResMed AirCurve on MyAir
I emailed ResMed and this is what they said:
Thank you for contacting myAir Support.
Sorry to hear that you were unable to enter your device into myAir. Upon checking the serial number, however, we found that your machine is a Card-to-Cloud, or C2C device. This device does not feature a wireless modem and as such is unfortunately not compatible with myAir.
Please contact your home medical equipment provider if you require assistance viewing your device's SD card data or sharing it with your physician.
Thank you,
Your myAir Support Team
~~~~~~~~~~~~~~~~~~~~~end of Resmed email~~~~~~~~~~~~~~~~~
Card to Cloud? How do I do that? LOL! They were so helpful....
Dan
Thank you for contacting myAir Support.
Sorry to hear that you were unable to enter your device into myAir. Upon checking the serial number, however, we found that your machine is a Card-to-Cloud, or C2C device. This device does not feature a wireless modem and as such is unfortunately not compatible with myAir.
Please contact your home medical equipment provider if you require assistance viewing your device's SD card data or sharing it with your physician.
Thank you,
Your myAir Support Team
~~~~~~~~~~~~~~~~~~~~~end of Resmed email~~~~~~~~~~~~~~~~~
Card to Cloud? How do I do that? LOL! They were so helpful....
Dan
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Mask: Simplus Full Face CPAP Mask with Headgear |
Additional Comments: Bipap pressures: 19/23 |
Re: Can't register My ResMed AirCurve on MyAir
They got dumbasses in the naming department.
No one seems to know that to get to the cloud you need some sort of internet access...like a modem which does require a chip I guess.
They (ResMed) has been doing this for a little while due to the chip shortage but it was originally just the AirSense 10 models like the AutoSet. I guess it now includes the AirCurve 10 models as well.
_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Additional Comments: Mask Bleep Eclipse https://bleepsleep.com/the-eclipse/ |
I may have to RISE but I refuse to SHINE.
If you want to try the Eclipse mask and want a special promo code to get a little off the price...send me a private message.
If you want to try the Eclipse mask and want a special promo code to get a little off the price...send me a private message.