Next, investigate the investigators.
Philips Respironics Recall V2.0 Questions and Answers
- ChicagoGranny
- Posts: 14463
- Joined: Sun Jan 29, 2012 1:43 pm
- Location: USA
Re: Philips Respironics Recall V2.0 Questions and Answers
And for sure they should investigate!!!!!
(If we should ever chance to meet up, I would gladly buy you a coffee )
https://en.wikipedia.org/wiki/Criticism ... nistration
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6179831/
https://www.science.org/content/article ... rk-ethical
https://www.independent.co.uk/news/worl ... 33621.html
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Machine: DreamStation 2 Auto CPAP Advanced with Humidifier |
Mask: Fisher & Paykel Vitera Full Face Mask with Headgear (S, M, or L Cushion) |
Additional Comments: Resmed AirSense 10 Auto with Humidifier |
Re: Philips Respironics Recall V2.0 Questions and Answers
I registered my Philips Auto CPAP the last full week of June. I received a refurbished Philips Auto CPAP (zero hours on it) last week. City/State that was on shipping label to return recalled machine was Mt. Pleasant, Pa.
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Machine: DreamStation Auto CPAP Machine |
Mask: DreamWear Full Face CPAP Mask with Headgear - Fit Pack (S, M, MW, L Cushions with Medium Frame) |
Humidifier: DreamStation Heated Humidifier |
Phillips Dreamstation with Humidifier, Phillips Dreamwear Full Face Mask
Re: Philips Respironics Recall V2.0 Questions and Answers
I haven't been on the forum for some time since life has been extremely busy. I just found out about the recall on my Philips 60 Series Remstar Auto machine. My mom heard it somewhere and she asked me if I used a Philips machine which is how I found out about it. If if wasn't for her I may have not heard for a long time. It has become my backup machine but I still use it pretty often for battery operated off grid operation. As far as I know this is still the best most efficient machine to run on battery which I do for up two weeks at a crack. I just registered it with Philips so will find out what they say.
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Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier |
Mask: AirFit™ N10 Nasal CPAP Mask with Headgear |
Additional Comments: Resmed F10 Mask for colds. When camping on battery power I use P10 mask and PR 560p machine. |
Re: Philips Respironics Recall V2.0 Questions and Answers
I have a Dreamstation Go that I had used for traveling. I registered the unit back in June and haven't heard anything since. Have any Dreamstation Go owners received a replacement yet? I'll be doing some traveling soon and I'm not sure what I will do.
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Machine: ResMed AirSense™ 10 AutoSet™ CPAP Machine with HumidAir™ Heated Humidifier |
Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear |
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- Posts: 20
- Joined: Tue Sep 28, 2021 2:40 pm
Re: Philips Respironics Recall V2.0 Questions and Answers
Just checking in...
Any fellow Canadians hear or receive any updates regarding the recall? Or, better yet - any Canadians actually receive a replacement unit? My unit was 3 months old when I stopped using it. I'm just wondering if they have even begun looking at unit replacements in Canada?
Thanks and good luck!!
Any fellow Canadians hear or receive any updates regarding the recall? Or, better yet - any Canadians actually receive a replacement unit? My unit was 3 months old when I stopped using it. I'm just wondering if they have even begun looking at unit replacements in Canada?
Thanks and good luck!!
Re: Philips Respironics Recall V2.0 Questions and Answers
I got mine replaced with new Dreamstation 2 last week. Purchased Dreamstation 1 year ago.stunnerman wrote: ↑Fri Dec 10, 2021 8:21 amJust checking in...
Any fellow Canadians hear or receive any updates regarding the recall? Or, better yet - any Canadians actually receive a replacement unit? My unit was 3 months old when I stopped using it. I'm just wondering if they have even begun looking at unit replacements in Canada?
Thanks and good luck!!
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- Posts: 20
- Joined: Tue Sep 28, 2021 2:40 pm
Re: Philips Respironics Recall V2.0 Questions and Answers
That's great!!
Did you do anything after registering? Did you receive any correspondence between registering and your delivery?
Thanks!
Did you do anything after registering? Did you receive any correspondence between registering and your delivery?
Thanks!
Re: Philips Respironics Recall V2.0 Questions and Answers
I bought my Dreamstation from Sleep Apnea Solutions. Received general email from them end of October that they will be replacing it, actually went to my spam. Then last week got a call to come in for replacement. Had to show Philips confirmation number from recall registration.
Re: Philips Respironics Recall V2.0 Questions and Answers
I have called Phillips twice after registering my Dreamstation for recall. Phillips Customer Support claims that they will contact me prior to shipping the replacement machine. From what I read in this forum that does not appear to be the case. Would be nice to know if one was delivered and possibly taken from my front porch by thieves.
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Machine: ResMed AirCurve 10 ASV Machine with Heated Humidifier |
Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear |
Additional Comments: Started 2005 with a Remstar machine. Then a 2020 Dreamstation 1. Now a Resmed Aircurve ST |
- Deborah K.
- Posts: 433
- Joined: Mon Feb 24, 2020 11:15 pm
- Location: Colorado
Re: Philips Respironics Recall V2.0 Questions and Answers
Aretino, my husband's replacement bipap just appeared one day on the porch. We were shocked but happy. Some folks apparently are notified in advance, but not all. For us it was okay, as we have packages delivered most days, so we always check. If you have to leave town, maybe you could ask a neighbor to keep an eye on your front door and take in any package for you.
Machine: Resmed AirSense 10 Autoset For Her
Mask: Bleep Dreamport mask system
Mask: Bleep Dreamport mask system
Re: Philips Respironics Recall V2.0 Questions and Answers
Deborah K,
Thanks for the feedback.
Thanks for the feedback.
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Machine: ResMed AirCurve 10 ASV Machine with Heated Humidifier |
Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear |
Additional Comments: Started 2005 with a Remstar machine. Then a 2020 Dreamstation 1. Now a Resmed Aircurve ST |
Re: Philips Respironics Recall V2.0 Questions and Answers
Just got a confusing email:
So I should have a machine in about a year? Glad I went out of pocket to get a ResMed while I waited.Your Philips device replacement order is being processed.
Thank you for your patience as we work diligently to replace your Philips device. As a reminder, your confirmation code is XXXXXXXXX[redacted].
In some cases, this process may take approximately 12 months. We will stay in communication with you until your device ships.
Please visit Philips.com/src-update for more information and continued updates, including the latest answers to frequently asked questions (FAQs).
Thank you.
Re: Philips Respironics Recall V2.0 Questions and Answers
Try calling them if you want a confusing response. I finally found a used Resmed machine.
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Machine: ResMed AirCurve 10 ASV Machine with Heated Humidifier |
Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear |
Additional Comments: Started 2005 with a Remstar machine. Then a 2020 Dreamstation 1. Now a Resmed Aircurve ST |
- chunkyfrog
- Posts: 34390
- Joined: Mon Jul 12, 2010 5:10 pm
- Location: Nebraska--I am sworn to keep the secret of this paradise.
Re: Philips Respironics Recall V2.0 Questions and Answers
Good for you--the best solution, by far.
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Mask: AirFit™ P10 For Her Nasal Pillow CPAP Mask with Headgear |
Additional Comments: Airsense 10 Autoset for Her |