What brand of machine? The ResMed machines run in cool down mode after you turn it off and this time in cool down mode will count towards the total run hours. So therapy hours and run hours can be different on the S9 machines and the machine was brand new when dispensed.grayghost4 wrote:After reading these posts .... I check the machine that the DME delivered to my wife 5 weeks ago, and discovered that it has 35 extra hours on it beyond the use time my wife used it. It was supplied under medicare and billed to them ... is it legal to supply a used machine and bill as new ... without informing us?
And yes...it is legal to dispense a used machine. Medicare really doesn't care. Nothing in the wording states implicitly that a machine must be brand new zero hour. They've done nothing illegal...now yeah, it stinks but not illegal.