DannyPh wrote:If you were in this situation of being given a used s9 auto set because of a few more Dollars in My Slimey DME's Pocket would you return the Machine and purchase another s9 auto set out of Pocket ?
Boy...this one is tough.
My first thought was...the SOBs had that slightly used S9 Autoset the whole time...why didn't they just tell you that instead of making you go through all this? Offer it up front and be honest about the hours. If they had would you have taken it?
Of course I have been known to cut off my nose to spite my face just over the principle of the deal. So I am probably not the best person to take advice from in that regards.
I think that if it were me I would still look for a new DME in network if at all possible just because I wouldn't want to ever have to deal with these yahoos again but that's me. I hold a grudge and don't like being lied to. Now if they had been up front with me right from the start...maybe a different story.
I know that Medicare doesn't care if a used machine is dispensed...but you have Humana Medicare Advantage Plan and not Medicare in the traditional sense so that means your insurance is in some ways a whole different animal. If they say that they expect a brand new zero hour machine then that is what you should have received because that's what the insurance expects to pay for.
You know there is the warranty time frame thing to think about. How long has the used machine been out there with the warranty period clock running?
Still a tough call.
I may have to RISE but I refuse to SHINE.