Resmed Escape Compliance Data

My DME is coming by tomorrow to pick up the sd card in my Resmed Escape. They say they will mail it back to me.

1- I checked the compliance data on the LCD readout, and it seems to indicate that the card or perhaps the machine is used. I have had the machine approx 4 months, but when I checked the 6 month and 12 month totals, they were different.

2- Where is this data stored? On the card only or in the machine as well? Would there be any point in making a copy of this data?

3- I don't trust the DME at all. I would prefer that they make a copy of the card and leave the original with me. I can't see what motive they would have to falsify the data, but at this point I'd rather be paranoid and protected than wrong and screwed over yet again.

4- My compliance was more "on the edge" than I'd originally thought. I thought it was just average use per day over four hours, but now I'm told it's average use per day with at least 70% of the days above 4 hours. I'm actually at the edge there with 22/30 days over 4 hours in the last month. Does that seem safely compliant?

JQLewis wrote:My DME is coming by tomorrow to pick up the sd card in my Resmed Escape. They say they will mail it back to me.

1- I checked the compliance data on the LCD readout, and it seems to indicate that the card or perhaps the machine is used. I have had the machine approx 4 months, but when I checked the 6 month and 12 month totals, they were different.

2- Where is this data stored? On the card only or in the machine as well? Would there be any point in making a copy of this data?

3- I don't trust the DME at all. I would prefer that they make a copy of the card and leave the original with me. I can't see what motive they would have to falsify the data, but at this point I'd rather be paranoid and protected than wrong and screwed over yet again.

4- My compliance was more "on the edge" than I'd originally thought. I thought it was just average use per day over four hours, but now I'm told it's average use per day with at least 70% of the days above 4 hours. I'm actually at the edge there with 22/30 days over 4 hours in the last month. Does that seem safely compliant?

The data is stored on the hard drive of the machine. So if a SD card is lost, another SD card can be inserted and the old data will be written to it.

You can use another SD card if you wish. Some people reported that a SDHC card is not accepted by the machine. So a SD card of 2GB should be fine.

Compliance of 70% means that of 10 days at least 7 days must have been used (at least 4 hours each day - a day with 3.9 hours does not count as compliant).

You can copy the content of the SD card to your computer if you know how

In this situation with the S9 Escape there is no advantage to keeping the existing SD card.
Everything that is on the SD card is also on the S9 and will remain there for a year. Only way it leaves the S9 internal memory would be if you did a total reset of the therapy hours which isn't something that a person can easily do accidentally.
Though you can use another SD card if you wish...just get one and plug it into the machine and the S9 will write everything it has stored in its internal memory to the new card and you can give the DME the new card if you wish.

Cool. Thanks for the info. They can just take the card then, no point in backing it up.

I am interested in the question of whether the 12 month data on the readout indicates that the machine was used, or if it could just be old data left on the card. I don't know if the DME was required to provide me with a new machine or not, but if they were, and are trying to palm a used machine off on me, that could possibly be useful to know. I'll get a card and stick it in there when they take the old one. If there's 12 month data on the new card, then the machine is definitely used.

JQLewis wrote:I am interested in the question of whether the 12 month data on the readout indicates that the machine was used, or if it could just be old data left on the card.

Which software and what is it saying?
ResScan?
You could erase the SD card and then put it back in the machine and create a new user profile to see if it shows any hours of use prior to when you got the machine...that would answer the "was the card used" question.
For the "was the machine used prior to when I got it" we would need to look at the older hours of use prior to when you got the machine. If it shows some hours of use then it was/is a used machine and the DME didn't reset the therapy hours.
There are several possible combinations of prior use and what the DME might have done. Given the history with your sleep doc who prescribed this machine ....wouldn't surprise me one bit if it was used. Might have reset therapy hours but forgot to erase the SD card.

Therapy hours won't exactly equal run hours even if it was a new zero hour machine due to the machine running in cool down mode unless you unplug it immediately after each use. Cool down mode (that 30 to 45 minutes after you turn the machine off) counts towards run hours but not therapy hours.

On a related, but parallel topic: I wonder if the lengthy cool down period is really necessary.
I can understand pushing moist air from a warm humidifier away from the blower unit to prevent moisture damage; but
if one wanted to eliminate the cool-down by detaching the humidifier and switching off a dedicated power strip attached to the power supply, would that work? I never unplug the proprietary plug on the machine except to travel, as it appears a bit flimsy to get away with daily.

rebe wrote:You can use another SD card if you wish. Some people reported that a SDHC card is not accepted by the machine. So a SD card of 2GB should be fine.

SDHC cards work just fine on my S9 AutoSet machine. It's getting hard to find SD cards these days.

Pugsy wrote:

JQLewis wrote:I am interested in the question of whether the 12 month data on the readout indicates that the machine was used, or if it could just be old data left on the card.

Which software and what is it saying?
ResScan?
You could erase the SD card and then put it back in the machine and create a new user profile to see if it shows any hours of use prior to when you got the machine...that would answer the "was the card used" question.
For the "was the machine used prior to when I got it" we would need to look at the older hours of use prior to when you got the machine. If it shows some hours of use then it was/is a used machine and the DME didn't reset the therapy hours.
There are several possible combinations of prior use and what the DME might have done. Given the history with your sleep doc who prescribed this machine ....wouldn't surprise me one bit if it was used. Might have reset therapy hours but forgot to erase the SD card.

Therapy hours won't exactly equal run hours even if it was a new zero hour machine due to the machine running in cool down mode unless you unplug it immediately after each use. Cool down mode (that 30 to 45 minutes after you turn the machine off) counts towards run hours but not therapy hours.

No software, just the readout on the machine itself. Since the machine produces no useful data I haven't bothered with Sleepyhead or with buying an sd card reader. I might wind up with a Respironics BiPAP with a smartcard. Who knows? Is the data on the LCD readout from the hard drive or from the sd card? Here's what the readout shows:

1 week
days over 4 hrs. = 7/7
average hours = 6.9
total hours = 48.4

1 month
days over 4 hrs. = 22/30
average hours = 5.7
total hours = 170.7

3 months
days over 4 hrs. = 77/90
average hours = 5.9
total hours = 535.5

6 months
days over 4 hrs. = 89/180
average hours = 5.7
total hours = 613.8

12 months
days over 4 hrs. = 140/281
average hours = 5.6
total hours = 1036.4

I just want to make sure that when they come to pick up the card tomorrow, that's all they do. I don't want the data on the hard drive messed with by these people. I would put nothing past them. Of course, all this might be moot. It might be that a used machine is not a problem for the insurance company, and that they're aware of it. I'll call them first thing tomorrow and find out.

chunkyfrog wrote:On a related, but parallel topic: I wonder if the lengthy cool down period is really necessary.
I can understand pushing moist air from a warm humidifier away from the blower unit to prevent moisture damage; but
if one wanted to eliminate the cool-down by detaching the humidifier and switching off a dedicated power strip attached to the power supply, would that work? I never unplug the proprietary plug on the machine except to travel, as it appears a bit flimsy to get away with daily.

it also helps (reportedly) to dry out the hose.

the machine doesn't do it if the humidifier isn't attached, and turned on.

Therapy hours won't exactly equal run hours even if it was a new zero hour machine due to the machine running in cool down mode unless you unplug it immediately after each use. Cool down mode (that 30 to 45 minutes after you turn the machine off) counts towards run hours but not therapy hours.

good to know, i hadn't any idea, thanks for posting that

archangle wrote:
SDHC cards work just fine on my S9 AutoSet machine. .

You are a very lucky man!

I just inserted a SDHC card and got an ERROR message. It was a simple 4GB SDHC card .

rebe wrote:

archangle wrote:
SDHC cards work just fine on my S9 AutoSet machine. .

You are a very lucky man!

I just inserted a SDHC card and got an ERROR message. It was a simple 4GB SDHC card .

Can you tell me the firmware version on your machine? Do you remember what year you got it in? The 3rd and 4th digit of the serial number give you the year it was manufactured.

Thanks.

archangle wrote:

rebe wrote:

archangle wrote:
SDHC cards work just fine on my S9 AutoSet machine. .

You are a very lucky man!

I just inserted a SDHC card and got an ERROR message. It was a simple 4GB SDHC card .

Can you tell me the firmware version on your machine? Do you remember what year you got it in? The 3rd and 4th digit of the serial number give you the year it was manufactured.

Thanks.

Serial Number starts with 2313......
To be sure, I just inserted it again and again got same error:SD CARD Error, remove card and press start to begin therapy.
I suspect that the card is not high speed. There is no mention of a C so I suppose that it must be just 2 .

Thanks.

rebe wrote: Serial Number starts with 2313......
To be sure, I just inserted it again and again got same error:SD CARD Error, remove card and press start to begin therapy.
I suspect that the card is not high speed. There is no mention of a C so I suppose that it must be just 2 .

Thanks.

try formatting the card as fat32/vfat.

maybe there's something strange on it.. dunno.

I've tried both a 32g sdhc and a 64gig sdxc card in my 2013 unit, both worked.

The ResMed SD card FAQ says speed doesn't matter. However, it also says SDHC won't work, which is wrong for many machines.

rebe, your machine is more recent than either of my S9's that do accept SDHC. If you've got any other SDHC cards, for instance, for cameras, try them if you would.

One thing I've found over many years of working with SD cards is that even when the specs are correct, some SD cards just won't work with some devices.