Pugsy's Pointers...Software install hints

Link to some pointers to help you understand what you see on the software reports once you set it installed.
viewtopic/t88983/Pugsys-PointersSleepyH ... nding.html


Software install hints and general information:

Edit: June 3, 2014....disregard the long drawn out Windows instructions below...I need to redo them as there is a new version out and a newer version on the horizon. I don't have time at the moment to edit all this...so for now...simple instructions for Windows and Mac users.
Get the latest version for your operating system. For Windows users that would be 0.9.5 but it doesn't have an installer. You have to go into the unzipped SH folder and click on the SleepyHead application.exe file to launch the program. While there you can create a shortcut for future use so you don't have to go into the folder each time. I suggest right click mouse on that file and choose "pin to start menu" or "pin to taskbar" for easy access. Version 0.9.6 for Windows with an installer is on the horizon. 0.9.5 is a bit buggy (remember this is Beta software) and if you want a pre release version of 0.9.6 without the installer send me a private message...most of the bugs are minor though so it may not matter to you.
http://sleepfiles.com/SH/


Mainly I will be concentrating on the most commonly used software for the cpap/apap/bilevel machines and that would be

SleepyHead which will work with Resmed S9, Respironics PR S1, Devilbiss and F & P Icon. Please note that SleepyHead only works with the new machines that use a SD card for data collection. If you have an older model machine that uses a smart card you can't use SleepyHead. You have to use the manufacturer's software.

ResScan which is ResMed software...multiple versions of the same product. Latest version as of today is 4.2. Main change with the last 2 versions that a patient would see is the speed of download. No support from ResMed of course. Only DMEs and doctors get support.

Encore which is Respironics software which actually has several versions. EncoreViewer, EncoreBasic and Encore Pro
There is a newly released version aimed specifically for patients. EncoreViewer 2.1
https://www.cpap.com/productpage/encore ... onics.html
I haven't had a chance to try it yet. It costs $99. The other versions offer the exact same reports though. There is no support for it other than what you would find here though. You can't call Respironics and have them help you sort out a problem.

Won't be going into Devilbiss software or the F & P Icon software. I don't have the Devilbiss software and the Icon software is a nightmare to install so I don't want to even try to work with it. SleepyHead will give you enough basic data that you can get a decent handle on how your therapy is going.

SleepyHead has a Mac version and I don't have a Mac so those of you with Mac will need to find someone using a Mac and Sleepyhead to help you out if you get stuck and the SleepyHead User guide can't get you unstuck.
SleepyHead User guide is found here.
moved and can't find it at the moment. 7/17/14

SleepyHead download page is found here
http://sleepfiles.com/SH/


SleepyHead is open source software...download links freely given. If you feel like it and want to help out the guy who came up with SleepyHead...there's a donation PayPal link at the website.

ResScan and the Encore products come from the manufacturers.
Just simply post a request on the forum and someone will come along and send you a private message with some additional information on how to find what you want.
I am not always online and private messages to me might delay things...I don't mind but I am not the only one who can help you find what you want.

SleepyHead Windows version will install easily on Windows 8 computers as well as older Windows versions down to XP I think.

Encore products won't install but here is a workaround available. EncoreBasic will run on Windows 8 using the work around but it won't install because there is a conflict with the installer...not the program.
I no longer offer support for Encore Pro...it's a PITA often and there is nothing to be gained by using it over Basic. Trust me, I have both on my computer and Pro never gets opened. If you just have to have Pro...I can help you find it but you are on your own. Don't blame me if you get a headache with it.
If you have Windows 8...there is a Pro version that will now install on Win 8.1.

ResScan...I don't know its status as to installation with Windows 8. Someone else using Windows would need to comment in that regard.

So first step is figuring out for sure which model of xpap machine you are using and does that machine model even collect data. ResMed is pretty simple...The Escape collects hours of use only. The S9 Escape Auto..well it collects hours of use, gross AHI and 95% pressure and no leak data and no break down into even categories (which is pretty important)...but it is "some" data.
For more information of full efficacy data machines vs those with hours of use only machines..please read this blog created by one of our forum members Janknitz...no sense in me typing what she has already composed. If you are new to cpap therapy go ahead and poke around on her blog...she has some good information about other things there also.
http://maskarrayed.wordpress.com/
For general information here...we are going to be talking about the S9 models...older models use a Smart card and there are lots of little variances within the models. Best to address those individually.

Respironics machines..It is harder to figure out which model you might have because they sort of use the same wording on every machine they offer. So RobySue's thread may help you out if you are confused about which machine you may have.
viewtopic.php?f=1&t=72302&p=665165#p665165
Especially if you have a PR S1 machine but don't know if it is 60 series or not.
In general with Respironics machines...there is a model number on the bottom of the blower unit on a little sticker.
It's typically a 3 digit number with maybe DS or REF in front of it. Anything below model 450...you might as well not bother installing the software because all those models will gather is hours of use. So models 450 and above..you have full data available.
I am going to concentrate on the new PR S1 machines for now...if you have a M series machine or older...we can talk about it individually. If you are new to cpap therapy the chances are you will have a PR S1 machine of some sort.
There are full efficacy data machines in those older model lines...and EncoreBasic will work but you need some special equipment because those machines used a Smart card (looks sort of like a credit card) and a special card reader. Like the S8 or older ResMed machines...let's talk about those on an individual basis.

This thread is for install hints...not for understanding what the software shows you. Let's save that for another thread.

Next up...actual SleepyHead install tricks to make things simpler.

SleepyHead download and install hints for Windows version:
Please remember that SleepyHead is Beta software and a very infant Beta at that. It has a few bugs in it and some are rather annoying but Mark is working on them. None are major critical bugs though. If you don't like SleepyHead you don't have to use it...just use the manufacturer's software. There may be features in it that you like anyway. I like SH because it is super quick and easy to use and I can play around with it. Don't ask me when Mark is going to release a new version or a major update fixing some bugs...I don't know when. It's one person doing all this and he has a life besides SH that needs attention too.

Edit: June 12, 2014

Newest versions are in the "testing" folder. No installer yet. Will update fully when installer is added.

The Patch file:

Edit June 12, 2014

Special instructions for 60 series Patch install are no longer needed with the latest testing versions of SleeyHead as the Patch is included already.

Encore and ResScan.

These products are really fairly simple to install. Can't do a whole lot to mess them up.
Neither has a Mac version. If you want to run them on a Mac you have to create a virtual Windows on a Mac with something like Bootcamp or Parallels.

ResScan is pretty straight forward install. Unless you are using S8 or older machines you omit the drivers for the card readers because they aren't needed for the S9 SC cards. Don't worry...the prompt for their install is very easy to spot and you have to make a choice if you want them as by default they won't install (if I remember correctly).

Important thing to remember with new S9 users...the default setting for the S9 machines is for only the hours of use compliance data to be gathered and shown (even on the LCD screen)...you have to go into the clinical menu and change Sleep Quality setting from the default from factory (unless your DME has changed it) setting of "Usage" to "On"....so if you don't have detailed data...go check Sleep Quality.
Also...the SD card has to be in the S9 machine all night (properly) or else you don't get any detailed data. The S9 stores a very limited amount of data in its internal memory and will write what it stores onto the SD card but it doesn't store any of the graph detailed data.

The bulk of the problems with ResScan comes from people not being able to manage it easily. It can be confusing as there are a lot of features to it that you really don't/won't ever need or use.
There is a nice little video that explains how to get around in ResScan. The biggest problem that I have seen is that people forget to change the default download (summary data only) to "all available data"...you can't get the detailed graphs unless you tell it to download them.
Here's the link to the video...it's for an older version but the basics for what we as patients will do is the same in the newest version too.
http://montfordhouse.com/cpap/resscan_tutorial/
Either they don't watch all the video or they forget to tell ResScan they want "all available data" or they neglect to make the "all available data" the default download.
There is also a ResScan Clinician manual included in the install...to access it go to All Programs/ResMed/ResScan and you will see it. In that manual is a brief explanation of what is shown on the reports. I had a link somewhere but can't find it right now. Will add it if I can find it.

EncoreBasic...again a pretty straight forward install as long as you have Windows 7 or older OS.
If you have Windows 8 we have to bypass the installer and get it on your computer the old fashioned way...get a copy of an already installed program and manually put Basic on the Win 8 computer. If you don't have another computer with an OS that Basic will install on..there are way's to find a copy. Sometimes the Help section or driver software for smart card machines (the DT3500) doesn't make the copy trip...we deal with that as needed.
The Help section does a great job of explaining how to use EncoreBasic. Normally just reading it will get a person started.
EncoreGuide link this will show you examples of what you will see. This is for the ASV model but the basics are the same. It gathers some data that the other machines don't but the most important stuff is the same..and visually they look the same.
http://www.healthcare.philips.com/pwc_h ... _Guide.pdf

I have heard that Respironics was going to discontinue software support for the older machines that used the Smart Card & DT3500 card readers. As far as I know the EncoreBasic still supports it. I did have someone tell me the other day that they tried the latest Pro version (Pro 2.11) and it wouldn't work with their machine...so that time may be here already.

Those of you who don't sleep well at night getting software from the gray market.
You can buy EncoreViewer 2.1 $99
I haven't used it yet but from what I hear...it installs easily on 64 or 32 bit computers and is compatible with Windows 7 or older computers and the new 60 series machines up to the 760... It will NOT work with the new ASV model 950/960 along with a couple of really older machines. Specs here. I also don't know if it does wave form graphs. The older version did not. I will try to find time to get it checked out.
https://www.cpap.com/productpage/encore ... onics.html
Windows 8 users are going to have the same install problem. It will likely run fine on Win 8 if you can bypass the installer.

Okay...I think I covered all the basics that I can think of at the moment.

I installed EncoreBasic. Now I have a question. I'm probably just missing something somewhere... something really super simple!

I downloaded my data yesterday, but couldn't pull up any reports in Encore other than compliance. So, I tried again today and same thing. I've clicked on everything... waveform, summary, trend, detail. All I get is compliance data.

Btw, everything shows up just fine in SH, so this isn't a real big deal... mostly curiosity! I posted here in case someone else runs into the same problem.

SleepingBetty wrote: I downloaded my data yesterday, but couldn't pull up any reports in Encore other than compliance. So, I tried again today and same thing. I've clicked on everything... waveform, summary, trend, detail. All I get is compliance data.

Hmmm...wave form graphs are totally separate and usually 5 to 8 pages depending on how long you sleep with a very brief summary at the first page. That's the blue paper clip looking thing.

Detail data is where you should be seeing the full detailed reports. If you click on "detail" does it take a couple of minutes to generate the report....then how many pages are you given a choice to see?
Did you scroll through the page count thing? First pages are summary/trends/compliance and then the detailed graphs should be there towards the end and the last page is a general summary.

Well, duh!!! Told you it would be something simple! I... ummmm... failed to notice the page numbers at the bottom of the first page or the arrows at the top of the viewer... It's not like I haven't seen these reports before and I was pretty sure "Details" was what the DME clicked on the other day when he was showing me my reports from the loaner machine. I honestly don't remember if he clicked through the pages or if he was scrolling through them. My bad!

Thanks, Pugsy! I knew you'd get me straightened out!

Now, to go figure out what's what!

Ugh...hi Pugsy and anyone else who can lend me a hand and anyone else who might be going through what I'm experiencing. (I think I covered everyone, right?)

This is my virgin post so please, be gentle with me.

To start off...I've had my ResMedS9 Autoset for a week now. I have the Swift FX mask and both machine and mask seem to be working well for me. I very quickly got used to wearing the mask (my biggest concern going into this...I can't sleep if I'm wearing socks...how was I going to get used to a gas mask blowing air into my nose??)

Now that I'm able to sleep, I want to know everything that this machine can tell me!! I've donwloaded and installed the SleepyHead software several times. Just today I figured out how to get straight to the 0.9.3-0 version thanks to this thread. That's where my trouble starts. When I try to import data, I get an error message that says, "Import problem. Could not find any New Machine data at the location given."

So here is specifically what happens...

I click on "import".

I get a window that pops up saying "find directory".

There are two different "panes" The one on the left has options of "my computer" and "Owner". The pane on the right says "backups" and "download"

I click on "my computer" and the pane on the right changes to the following options...
TI106398W0I (C:)
D:
USB20FD (E:)
USB20FD (F:)
G:

The data card from my machine is in my G drive so I've tried clicking it and double clicking it. No matter which I do, I get the Import Problem message mentioned above.

Can someone tell me what I might be doing wrong? I'm going to lose sleep over this until I can learn what all this machine can tell me!!

(oh...and I'm using Windows 7)

Of course, all help is sincerely appreciated.

veruca salt wrote:The data card from my machine is in my G drive so I've tried clicking it and double clicking it. No matter which I do, I get the Import Problem message mentioned above.

This is where you are supposed to be and only the drive letter should be in the directory box and then you should click on "choose" and it should import.
Don't go into the SD card at all. If anything other than the drive letter is showing in that directory box you have gone too far.
So you click on the drive letter under MyComputer...only to get it to show up in the directory box and from there you click on "choose" or at least that is the option I get with my Win 7.

Now the actual import process is fleeting and a quick green bar on the bottom goes flying by when it is importing.

Assuming you have done the above steps correctly and still no data....
Does SleepyHead not read anything at all...no model name or anything?
Anything show on the statistics page?

Pugsy wrote:This is where you are supposed to be and only the drive letter should be in the directory box and then you should click on "choose" and it should import.
Don't go into the SD card at all. If anything other than the drive letter is showing in that directory box you have gone too far.
So you click on the drive letter under MyComputer...only to get it to show up in the directory box and from there you click on "choose" or at least that is the option I get with my Win 7.

Now the actual import process is fleeting and a quick green bar on the bottom goes flying by when it is importing.

Assuming you have done the above steps correctly and still no data....
Does SleepyHead not read anything at all...no model name or anything?
Anything show on the statistics page?

I was right with you until right after clicking "choose". In the "Directory" field it shows "G:". In the "files of type" it says "directories" Once I click "choose", I get the import error message.

I don't see any model name or anything anywhere within SleepyHead. When I go into the data that is on the SD card, I can see that there is something on the card, starting the day that I got my machine.

I've also tried the Wake Up to Sleep software and am having issues with it. Wah!!!

veruca salt wrote: I was right with you until right after clicking "choose". In the "Directory" field it shows "G:". In the "files of type" it says "directories" Once I click "choose", I get the import error message.

For the S9 to write the detailed data to the SD card that SleepyHead needs in the S9 clinical setup menu there is a setting that might need to be changed.
Do you know how to get into the clinical setup menu?
If not...this tells you.
http://www.apneaboard.com/resmed-s9-cpap-setup

Go to Sleep Quality and see if it is set to "Usage" if it is...that's the problem....Change it to "On".
"Usage" is the default setting from the factory and only records hours of use and SleepyHead can't function on hours of use data as it needs all the detailed data to do its calculations and reports.
I don't remember if you will get prior nights data written to the card after the change or if the change only affects tonight and subsequent nights..
But try it to see.

If it was already set to On...we have a a problem...cross that bridge if we have to.

Pugsy wrote:If it was already set to On...we have a a problem...cross that bridge if we have to.

Grrr...I guess we have a problem. I'm already set to "on". Thank you so much for your persistence and help so far, though!

veruca salt wrote: Grrr...I guess we have a problem. I'm already set to "on". Thank you so much for your persistence and help so far, though!

Oh crap...I hate to hear that.

Okay...I have a couple of ideas but best done privately as I will need to exchange email addresses.
So look for a private message in a bit.

Anyone reading this and having a similar problem...if we get it sorted out I will post the solution.

Quick update to veruca salt issues with software.
ResScan can't find the data either. Can't even find the SD card.
It appears that the card reader used for the SD card is acting up. A new card reader is on the menu for today and I suspect that will fix the issue.