Trouble getting Knightsbridge chinstrap

[slowe]

Anyone else having trouble getting a chinstrap from Knigtsbridge? They seem to be suffering from a staffing/supply shortage. I ordered a chinstrap from them in September. My card was charged on 9/27 and still no product delivery. I have called 3 times to inquire about my order and always the same answer: "sorry we are short staffed, small startup, will send out next week". I asked that if it were not shipped to kindly refund my charge and I will order in the future when stock is more available. Still no product. Since it has been almost two months, my next step is to dispute the charge with my credit card company. This is unfortunate as I am now on my second strap from them and as a satisfied customer, I was looking forward to a third. Perhaps purchasing from an online retailer that has the inventory in stock is a short term solution.